At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 4021 Cuming St, Omaha, NE 68131-1121
- BBB File Opened:
- 1/7/1993
- Years in Business:
- 69
- Business Started:
- 1/1/1955
- Business Incorporated:
- 12/20/1955
- Accredited Since:
- 6/11/1998
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Sonny Gerber Auto Sales, Inc.
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- 9:00 AM - 4:30 PM
- Business Management
- Donald Gerber, Owner
- Contact Information
Principal
- Donald Gerber, Owner
Customer Contact
- Donald Gerber, Owner
- Debbie Powers
- Additional Contact Information
Phone Numbers
- (402) 556-4086Other Phone
- (402) 556-4086
Customer Complaints
5 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/04/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Mesha I
1 star11/17/2021
I put this on my LIFE. If you're smart. Don't ever do business with this "nonchalant *** company".
*************************************************************** *************************************************************** ****************************************************** Business is ran HORRIBLY their not decent care customer serving human beings. They're all just MONEY HUNGRY.
I'm depressed & suicidal due to personal health issues. I'm going through a hard time right now.*************************************************************** ********** I've lost my job from losing THIS car I WORKED SO **** HARD TO PAY IT OFF JUST for me to end up with NO CAR, NO TRADE IN, NO FIXED CAR. NOTHING but a "oh well, suck it up". I do everything on my own & I promise to GOD himself if I could sue I would in a heartbeat. 4,000 + more down the drain. WOW. Karma is real & I can't wait for it to catch up to the ones who make it harder for the next.
Sonny Gerber Auto Sales Response
11/19/2021
notification from the City of Omaha Impound that the vehicle was impounded due to lack of current registration and license plates. As a courtesy to our customer we attempted to
contact her with no response. We then made the choice on 11-15-21 to pay the impound fees ($205.00), and the tow ($75.00). This way the storage charges do not keep adding up. The car
was impounded by the City for no legal registration or license plates. When Ms. ****** came to our office we advised her of the fees from the impound and that the City of Omaha Impound lot told
us that we are not allowed to release the vehicle to her without legal license plates. She at that time stated that the transmission was out and was not happy with previous repairs that we had completed. We advised
her that before we are able to work on the car, the fees and towing charges must be paid also with legal license plates. She was also advised that the cost of a new transmission would be
quite costly and questioned if it would be wise to put a new transmission in a 2005 vehicle. We advised her this would be a repossession and there would be no further charges to her.
She then handed us her key. On that day(11/16/2021) there was an exchange of foul language with Ms. ***** and one of our secretaries took over. The next day 11-17-21 Ms. ****** wrote a review
about our dealership on Yelp. It was a very filthily written and slanderous review. The manager of Yelp proceeded to contact us and sent us the following short letter advising that her
review would be removed immediately. He also stated that it was written slanderous and vulgar. It was removed. On 11-18-21 Ms. ****** came of our office and signed a Release of
Equity which releases her and our dealership from any further actions regarding each other in regards to this transaction. So far as this matter is concerned, this incident and installment contract
it is now a closed matter.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.