Business ProfileforASAP Pools

What a disaster. These two took a thousand dollar dep in early April on a $5000 liner, under the agreement they would have it done by Memorial day time frame. We have extensive travel plans in June. Then schedule a day to measure and he's a no show...no call, nothing. I didn't say a word even though my wife stayed home all day waiting for him. Couple days later he reschedules measures the liner no big deal, I ask him as he's leaving still on track for MDW? he replies yeah no problem, usually 2 week turn around. 2 weeks pass by i shoot a polite text asking for an update since MDW is next week, and he replies that the liner wont even be done till Mid June! what? that's not what you told us?. After a heated text marathon with this guy, he casually just says ok we will refund your money and cancel the order lol...no care given to the 4 weeks you just wasted of my time or the window we just lost now to deal with the this issue, or the fact that my pool looks like a swamp now bc he told us to leave it and they'll pump in out day of install....then calls me at 9pm tells me iam crazy and starts dropping F bombs on my company's recorded line and hangs up...then texts me saying okay we well just put a rush on the order and "drop the liner off " and you can "find someone else to install it" wow this is how you talk to customers? No thanks pal. refund my money or install it in the time frame you lead us to believe it would be installed. As a prominent local contractor of 30yrs I can even believe Iam dealing with this unprofessionalism. Clearly these two, over extended their schedule and are now gaslighting the customer to buy time. Their new time frame would be 8 weeks after they took the deposit and clearly had they stated that way back in April we wouldn't have used them, but they bait n switched us and here we are. My advise get everything in writing with these two. Or hire a real professional .