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Find a Location

VIP Parts, Tires and Service has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • VIP Parts, Tires and Service

      All New Hampshire Locations Concord, NH 03301

    • VIP Parts, Tires and Service

      48 Jones Road Milford, NH 03055

    • VIP Parts, Tires and Service

      26 Manchester Rd Derry, NH 03038

    • VIP Parts, Tires and Service

      418 Main Street Gorham, NH 03581

    • VIP Parts, Tires and Service

      3 Chase Lane Woodsville, NH 03785

    Business ProfileforVIP Parts, Tires and Service

    New Auto Parts
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.8/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    VIP Discount Auto Center offers the retail sales of tires and auto parts. The company also offers auto repair services.

    Business Details

    This is a multi-location business.

    Find a Location

    VIP Parts, Tires and Service has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • VIP Parts, Tires and Service

        All New Hampshire Locations Concord, NH 03301

      • VIP Parts, Tires and Service

        48 Jones Road Milford, NH 03055

      • VIP Parts, Tires and Service

        26 Manchester Rd Derry, NH 03038

      • VIP Parts, Tires and Service

        418 Main Street Gorham, NH 03581

      • VIP Parts, Tires and Service

        3 Chase Lane Woodsville, NH 03785

      Location of This Business
      All New Hampshire Locations, Concord, NH 03301
      BBB File Opened:
      3/26/1998
      Years in Business:
      68
      Business Started:
      1/1/1956
      Alternate Business Name
      • VIP Auto Parts
      • VIP Discount Auto
      • VIP Auto
      • VIP Discount Auto Center
      • VIP Auto Center
      • VIP Auto Discount Center
      • VIP Auto Service
      • VIP Inc.
      Business Management
      • Mr. Gary Maccausland, Vice President of Operations
      • Colleen Chassie, Digital Marketing Manager
      Contact Information

      Principal

      • Mr. Gary Maccausland, Vice President of Operations

      Customer Contact

      • Mr. Gary Maccausland, Vice President of Operations
      • Colleen Chassie, Digital Marketing Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ray A

      1 star

      03/07/2024

      My Name is *** Originally got a quote from VIP for 660 dollars for pads/rotors bleeding the lines an hourly cost. They called back ten minutes later and said the calipers also needed to be replaced I asked how much additional would that be? 1400 Hundred dollars later. I went to go investigate the cost of calipers from their parts supplier who is O'Reilly's an the cost of one is 175 dollars. Two would cost 350. The guy proceeded to tell me that the system automatically adds the time required to install the extra part or replace. The math did not add up. When I found this out He also proceeded to tell me that the cost of His caliper the one from O'Reilly's is 270 dollars a piece because They are Life Time Warrantee their work which apparently is costing me an additional 100 dollars per caliper. Not an option just added cost that is not an option. So I proceeded to call their Concord location and Manchester location. Concords was 1346, Manchester's was 1200. Not exactly consistent across the board. So I decided to take this a step further, knowing that Dealerships usually more expensive an Subaru in Concord Nh where the car was purchased said 1100 dollars. Their hourly rate is 150 per hour. VIP's Hillsborough NH 140. Math still didn't up. The guy proceeded to ring me out an said he started to give me all sorts of deals to bring the cost down total coming to 1349.55 period. 250 dollars more than a DEALERSHIP. How is this place even in business still?

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