Business ProfileforTriangle Credit Union

I had an account with Triangle Credit Union attached to a car loan. The loan was paid off in 2018. I thought the account was closed at that time. On September 17, I received an email from them with account information. I called them and asked for the account to be closed since I don't want it or need it and I actually live two hours away in a different state. I sent a letter with the information that they requested. I got an email back from them on September 19th stating that the account had been closed and that my funds were being sent to me. It was only $25.43. This wasn't about the funds. I just do not want an account at this credit union with my name on it. I received a check for the funds in the mail and I thought the matter was over. On October 7th, I received a bank statement in the mail that shows that the funds had been withdrawn from my account, but that the account is still active. I tried to call the branch manager today, but she is not in. I am quite angry. I do not want this account. I did what they asked me to to close the account and they sent me an email, lying to me, saying that they had closed it. I just want this account closed. I don't understand why they couldn't just do it. Clearly, following their instructions to close it is not enough. I live two hours away from them. I really don't want to have to drive to New Hampshire to take care of this.