Business ProfileforTotally Need This
Additional business information
On April 8, 2019 BBB determined that the address being used by the business is not a physical address but rather a mail box drop or mail receiving address - the UPS store. It is unknown where the company is physically located. BBB also checked company's website, www.totallyneedthis.com, and determined the website was created on October 13, 2018. The registration information was not disclosed.
On April 15, 2019 a letter was sent to the business by way of US Mail and by email to support@totalyneedthis.com requesting a response no later than April 25, 2019. BBB requested he following:
1. Answers to the three (3) complaints received;
2. Information about the structure of the business "Totally Need This"
3. The business's physical location in New Hampshire;
4. A description of their products and services;
5. Copies of any contracts or brochures used by the company.
BBB has yet to receive a response to the questions listed above despite leaving four (4) voice mail messages relating to unanswered complaints and the questions pertinent to this investigation.
Based on the information stated above, BBB cannot confirm the legitimacy of "Totally Need This." Please use caution when considering doing business with this on-line retail company. If you have further information about the company "Totally Need This" or if you have further questions, please do not hesitate to call the BBB at (603) 224-1991.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 131 Daniel Webster Hwy Suite #218, Nashua, NH 03060
- BBB File Opened:
- 3/1/2019
- Years in Business:
- 6
- Business Started:
- 10/12/2018
- Business Management
- Sammy LNU, Customer Contact
- Contact Information
Principal
- Sammy LNU, Customer Contact
Customer Contact
- Sammy LNU, Customer Contact
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
0 Customer Complaints
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