We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Business ProfileforViking Pest Control

Pest Control Services

HeadquartersMulti Location Business

The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

Contact Information

106 Allen Rd Ste 310

Basking Ridge, NJ 07920-3851

Business hours

8:00 AM - 6:00 PM

Want a quote from this business?

Related Categories

Overview

Viking Pest Control is a full service pest management company offering services for ants, bed bugs, termites, bird control, mice control, mosquitoes and more. Viking also offers a disinfection and sanitization service for both homes and businesses.

Viking’s home protection plans offer emergency service all year long for covered pests.

Products & Services

Ants

Bed bugs

Cockroaches

Fleas or mites

Hornets or wasps

Rodents

Spiders

Bees

Mosquitoes

Inspection

Termite inspection

Termites

Wildlife

Boxelder/Stink Bugs

Carpenter Ants

Carpenter Bees

Spotted Lanternfly

Crickets

Springtails

Water Bugs

Drain flies / Flies

Organic Pest Control

Ticks

Beetles

Meal Moths

Silverfish

Earwigs

Millipedes

Centipedes

Clover Mites

Yellow Jackets

Occasional Invaders

Fleas

Carpet Beetles

Mining Bees

Cicada Killers

Lady Bugs

Clothes Moths

Powder Post Beetles

Overwintering Pests

Wood-Destroying Insect Report (WDIR)

FREE Bed Bug Inspection

Bed Bug Heat Treatments

SMART Rodent Control

Business Details

This is a multi-location business.

Headquarters

106 Allen Rd Ste 310, Basking Ridge, NJ 07920-3851

BBB File Opened:

9/13/1990

Years in Business:

44

Business Started:

9/1/1980

Business Incorporated:

6/16/2017

Accredited Since:

12/27/2018

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 95257A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 97355A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 94003A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 91291A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 93673A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 96694A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 95125A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 98032A for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

BBB records show a license number of 90687B for this business, issued by Department of Environmental Protection

These agencies may include:

Department of Environmental Protection

401 E State St

Trenton NJ 08608

Type of Entity:

Corporation

Alternate Business Name

Last Bite Mosquito Control
Viking Termite & Pest Control
ChemTec Pest Control
Viking Termite & Pest Control, Inc.
RID Pest Control

Hours of Operation

Primary

M:: 8:00 AM - 6:00 PM
T:: 8:00 AM - 6:00 PM
W:: 8:00 AM - 6:00 PM
Th:: 8:00 AM - 6:00 PM
F:: 8:00 AM - 6:00 PM
Sa:: 8:00 AM - 12:00 PM

Business Management

Viking Marketing

Contact Information

Principal

Viking Marketing

Customer Contact

Viking Marketing

Additional Contact Information

Phone Numbers

(866) 742-4887
Other Phone

Email Addresses

Email this Business
Sales
Email this Business
Technical Support

Website Addresses

Read More Business Details and See Alerts

Customer Complaints

36 Customer Complaints

Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

File a Complaint

Most Recent Customer Complaint

10/28/2024

Complaint Type:: Product Issues
Status:: Resolved
The complainant verified the issue was resolved to their satisfaction.

I contracted Viking after discovering a rat was taking residence under my shed. I signed up for their smart home program and paid an initial fee for service, and then paid monthly for the smart device. Unfortunately my service was inconsistent and both times a rat was encountered, i was the one who saw, trapped, and removed them, not the service. Dissatisfied with this, I cancelled my service after two months. When cancelling, I had a balance owed for September and October. When the customer service rep asked if I wanted to take care of it, I said I would. Unfortunately, she charged me for an additional month. She said they would refund it, and I asked for this in writing. I did not receive anything. I called back today and the rep said that I had a “credit” on my account of the 58.30 that I was overcharged. I asked if this was going to be refunded to my card vs showing as a credit and he said yes, and he had to escalate to management. I now do not have access to the customer portal at all to see the status of this “credit” and no pending refund to my card. This should be available as soon as it’s authorized, so I believe that they are still not authorizing the money I was incorrectly charged and now have withdrawn my access to the customer portal to keep up on this. Every single interaction with this company has been horrible and mismanaged and I want the money I was charged in ERROR back.

Read 35 More Complaints

Customer Reviews

678 Customer Reviews

What do you think? Share your review.

How BBB Processes Complaints and Reviews

Most Recent Customer Review

Elizabeth P

11/26/2024

We have used viking pest control here in ************* for several years and have been very happy with the variety of services the company has performed for us. The technicians have always been efficient and helpful. Recently we have specifically asked for *******. He is always very helpful and has successfully solved issues that we have had inside and outside our home.

Read 677 More Customer Reviews

Local BBB

BBB Serving New Jersey

More Info on Local BBB

BBB Reports On

BBB reports on known marketplace practices.

See What BBB Reports On

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.