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Find a Location

Charlotte Auto Sales LLC has 1 locations, listed below.

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    Business ProfileforCharlotte Auto Sales LLC

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    330 E Commerce St # STE108, Bridgeton, NJ 08302-2615
    BBB File Opened:
    8/22/2024
    Years in Business:
    6
    Business Started:
    6/29/2018
    Business Incorporated:
    6/29/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Robert J. Lockward, Principal
    Contact Information

    Principal

    • Robert J. Lockward, Principal

    Customer Contact

    • Robert J. Lockward, Principal

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Nicole G.

    1 star

    08/21/2024

    I purchased a car from ********************* from ********* ************** 18 days ago. Upon inspection, the car is deemed unsafe to drive. It has extensive rusting underneath that impacts the integrity of the chassis. Due to the rusting on the unibody, I was advised to get an estimate from a welding shop. On 8/5, I was told that the repair would be $1800. We texted **************** to inform him of the extent of the repair and renegotiate the sale. **************** did not respond. We decided to move forward with the repair; however, upon further inspection (8/15), more extensive rusting was found on both left and right front sides of the frame. In addition, the bushings needed to be replaced, an additional cost of $1100. I was told the car was unsafe to drive and would not pass inspection. Now I am out $3700+ and still without a working vehicle. While I do understand, as **************** stated, "this is the risk you take when you buy a used car", a consumer should not be dealing with this extensive of an issue within the first 30 days of purchase; nor should a consumer be ignored when seeking to renegotiate/return. The purchase was "as is" yet there was no mention of this problem or how it was reflected in the price, in the advertisement. As a wholesale car dealer, he should be willing to renegotiate, and he wasn't. While **************** said that the 3700 was a good price for a 2012 **** Escape, that doesn't matter if the frame is rusted. He should've renegotiated or at best, to maintain his integrity, given some money back. I had to junk the car. Beware, he doesn't care about his customers.

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