Business ProfileforKings Cages International LLC

I would give this company a zero star if I could. When they were in Farmindale, NY I bought a cage and was very satisfied. Im needing a newer cage and they are now in ************** ** and moving to *******. The website still states a 24 hour window to ship. Mistake one, not only did it take 7 days to ship, or so they say, my most frustrating situation is that nobody will return multiple emails. Not one was answered. I understand they are delayed because of a move, but not to be able to answer anything? I need a valid tracking number so I know when to expect the cage and I am told, the company will be in touch..well, is a valid number too much to ask for? Day three of me getting nowhere is totally unacceptable and I wouldnt be getting anything else from them as their customer service department is lacking very much. **************** is key and they have none. No answers..nothing. Left in the dark. If youre moving and thats your excuse, shut down for those days or explain this to customers that we wont be returning emails or calls. Something, anything. In this day and age with all the scammers out there, you think they would be more on top of their customers. Its only a cage.maybe thats why. Its a tiny order to them, but not to me. Im beyond frustrated and will not be a returning customer. Cage is not even here yet.so cant tell you if this is an actual scam or not. Sad.