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          Find a Location

          Merlin Industries, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Merlin Industries, Inc.

              2904 E State Street Ext Hamilton, NJ 08619-4504

              BBB Accredited Business

            • Merlin Industries, Inc.

              70 Culbertson Ave Trenton, NJ 08609-2633

              BBB Accredited Business

            Business ProfileMerlin Industries, Inc.

            Pool Supplies
            Multi Location Business
            BBB accredited business

            Contact Information

            2904 E State Street Ext

            Hamilton, NJ 08619-4504

            Visit Website
            (609) 807-1000

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            Get a Quote

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/24/2012

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers safety fences, spa covers, safety covers, vinyl liners, and above ground stairs sold to trade distributors and dealers only.

            Business Details

            This is a multi-location business.

            Find a Location

            Merlin Industries, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Merlin Industries, Inc.

                2904 E State Street Ext Hamilton, NJ 08619-4504

                BBB Accredited Business

              • Merlin Industries, Inc.

                70 Culbertson Ave Trenton, NJ 08609-2633

                BBB Accredited Business
              Location of This Business
              2904 E State Street Ext, Hamilton, NJ 08619-4504
              BBB File Opened:
              8/9/2006
              Years in Business:
              36
              Business Started:
              6/1/1988
              Business Incorporated:
              2/26/1988
              Accredited Since:
              4/24/2012
              Type of Entity:
              Corporation
              Business Management
              • Mr. Andrew Maggion, President
              • Mr. John Sampino, Company Contact
              • Ms. Susanna McGrogan, Marketing Manager
              Contact Information

              Principal

              • Mr. Andrew Maggion, President

              Customer Contact

              • Mr. John Sampino, Company Contact
              • Ms. Susanna McGrogan, Marketing Manager
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a pool contractor

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/29/2022

              Complaint Type:
              Product Issues
              Status:
              Answered
              I had a Merlin liner installed by my pool contractor in July of 2021. Pool was finished then closed for season. All winter long pool lost significant water and had to be filled almost daily. In the spring when opened multiple small tears were found in liner and patches by pool contractor. All summer long more small tears appeared resulting in more water loss. I reached out to Merlin over phone and email but have had no resolution and 1 year old pool continues to leak.
              Read More
              Read 11 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michael H

              09/11/2024

              Outstanding customer service! Fantastic staff! We have owned several Merlin safety covers in our family over the years at two separate homes with two separate pools. In 2021, we purchased a new Merlin cover which had a manufacturing defect where water was leaking through the seams to the top of the cover, then being pumped out by the cover pump, basically emptying out the pool over time and making the cover droop and sag as the water level inside went lower and lower. When I reported this to Merlin they went far FAR above and beyond what I ever expected in terms of customer service, they took the cover back, free of charge, and made multiple adjustments to it to remedy the manufacturing defects, with no cost to us, and they did far more than what we ever expected to repair the issue. Amazing experience and they have made our family customers for life. Thank you so much **********************!!!
              Read 1 More Customer Review

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

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