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Furniture Works has 1 locations, listed below.

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    Business ProfileforFurniture Works

    Furniture Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

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    Overview of BBB Rating

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    Business Details

    Location of This Business
    264 Matchaponix Ave, Monroe Twp, NJ 08831-4078
    BBB File Opened:
    10/28/2015

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    C. C

    1 star

    06/27/2022

    Do NOT hire ****!!! If you do, check behind the facade to see what is ruined.We hired him to custom build a bed frame with storage drawers for $4,000. I used to refinish and do minor repairs on antique furniture as a sideline when I was young, so I know what quality work is. **** has great reviews and seem to know what he's doing.All I can say it OMFG!!!(1) He used only 2 screws on each side of the rail to attach the headboard and footboard together for structure support. That bed would have fallen apart in a year. Any Amish or good woodworker would have used metal bed frame brackets widely sold on woodworking websites to attach them together. I even asked him if he was going to use brackets, and he sidestepped my question. (2) He proudly sent me a picture of mortising he did that one worker in the lumber store he shops at said it looks like the work of a woodpecker, and get your money back. (3) None of the 4 drawers closed flush to the bed frame. They all sat asymmetrical and cockeyed. (3) He promised traditional joinery like dovetailing and rabbeting. Instead, screws and nails were used without pre-drilling so all the wood split where the screws went in. (4) The bed frame wasn't square. (5) There was no center support beam.(6) Worst of all, he butchered our antique headboard he was supposed to incorporate into the design of the bed. He used 19 screws for this decorative piece to be attached to the bed, while only used 2 screws on each side of the rails for structural support!!!I sent him a certified letter detailing 17 items we can see that's beyond repair just by eye. We demanded our money back or legal action will be taken. We got our money back. When I took the bed apart to give back to ****, I saw the damage done under the facade by ****** poor workmanship. I then took around 200 pictures for documentation!

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