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          Find a Location

          BMW of Morristown has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • BMW of Morristown

              111 Ridgedale Ave Morristown, NJ 07960-4267

            • BMW of Morristown

              400 Us Highway 22 Bridgewater, NJ 08807-2463

            Business ProfileBMW of Morristown

            New Car Dealers
            Multi Location Business

            Additional business information

            Government Actions:
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            ASSURANCE OF VOLUNTARY COMPLIANCE

            The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

            Newark, May 20, 2022 - Open Road Auto Group, which operates 15 locations around New Jersey, agreed to a $300,000 settlement to resolve Division of Consumer Affairs investigation into allegations that included failing to disclose prior accident history, using deceptive advertising and failing to honor vehicle warranties. The company voluntarily cooperated with the investigation and have agreed to enter into this  Assurance of Voluntary Compliance without having admitted any fact or violations of law.

            See all additional business information

            Contact Information

            111 Ridgedale Ave

            Morristown, NJ 07960-4267

            Visit Website
            (973) 455-0700

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            6 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 52

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers sales and services of automobiles- Pre-owed sales.

            Business Details

            This is a multi-location business.

            Find a Location

            BMW of Morristown has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • BMW of Morristown

                111 Ridgedale Ave Morristown, NJ 07960-4267

              • BMW of Morristown

                400 Us Highway 22 Bridgewater, NJ 08807-2463

              Location of This Business
              111 Ridgedale Ave, Morristown, NJ 07960-4267
              BBB File Opened:
              8/23/2005
              Years in Business:
              52
              Business Started:
              4/24/1972
              Business Started Locally:
              6/28/1982
              Business Incorporated:
              4/24/1972
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Ryan Automotive, LLC
              Business Management
              • Mr. W. Rodman Ryan, President
              Contact Information

              Principal

              • Mr. W. Rodman Ryan, President
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/03/2024

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Resolved
              I purchased a vehicle from the dealership on 11/27/23. The vehicle was only delivered with one key. Also my temporary registration has expired and my plates have not been delivered. Unfortunately my salesperson has done all that he can and he is not getting any assistance from his sales manager. Multiple emails to the sales manager and general manager have gone ignored.
              Read More
              Read 10 More Complaints

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ed P

              06/06/2024

              I purchased it new car last month. The salesman reviewed the purchase order with me but failed to disclose the Documentary Fee $899.00 fee (Clerical Expense $541.00/Documentary Transmital Fee $358.00) pre printed on the sales order. Leaving the dealership he failed to give me a copy of the purchase order. After arriving home I called and he indicated he would mail me a copy. Instead he texted a copy which was unreadable. He also indicated he would keep me informed of the production process (he did not). He called me on April 29th indicating the vehicle was in and pressured me to close the next day (end of month) in order for the dealership to earn manufacturers overrides. I told him I did not have the funds in place and advised me I could give him a personal check knowing I did not have the funds in my account. This practice is against federal regulations and illegal. I finally hung up on him. This dealership has been the worst new car buying experience of my life and would never utilize them again.

              BMW of Morristown Response

              06/10/2024

              This review cannot be confirmed. The name does not appear in BMW of Morristown's database.

              BMW of Morristown Response

              06/10/2024

              This name does not appear in BMW of Morristown's database. I cannot confirm the review
              Read 1 More Customer Review

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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