ComplaintsforWaist Magnet
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/19/2023
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I placed an order of $113.95 on December 8, 2023. My order has moved pasted paid. I have emailed them multiple times with no response. The website states they reply back within ***** hours. I have yet heard anything back from them.Initial Complaint
03/01/2023
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
Order made 1/9/23 no response from sending over 5 emails and reaching out to Instagram. Did not receive package. Request for refund if I'm not going to receive my productInitial Complaint
09/12/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I placed my order 8/16 got my email confirmation etc. Then a whole week goes by and I heard nothing so I started reading reviews online and not to my surprise- people were having the same issues. Order totaled $86.I then sent them an email on 8/30 asking to cancel my order. The very next day I get an email that my order has shipped, I replied to that email and said that I previously asked to cancel the order for a full refund!! They replied the same day and said that I couldn't cancel because it already shipped and that I was supposed to cancel within 24 hours of placing my order!? Seriously? It took yall 12 days to even create a shipping label but I have 24 hrs to not want to do business with you?Needless to say - I got my package today 9/12. It took 12 days to ship from ** to FL? THIS IS A TOTAL SCAM.The best part - the "product" came in in a **** envelope - no box. No product packaging or even instructions. This is completely unprofessional and again - A SCAM.My bank has been contacted today as I have yet to get another response from this bootleg "business".Initial Complaint
08/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I purchased a 3n 1 waist snatcher on a June 10, 2022. My order number is ***** and as of today I have NOT received my order nor a refund. I have literally emailed the company 7plud times to no avail. I am highly disappointed and I am demanding a refund immediately. The cost was $69.99 which included shipping.Initial Complaint
07/18/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
May 31 2022 I purchased a product from this company waist magnet I paid $53.74 somebody from the company claim they working on it (I guess the shipping part) offers a free gift (never got it) reach back out again no reply no call no emails or text messages. What I want is my money back never had issues with this company before now they ducking my calls and emails not good businessInitial Complaint
06/20/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have bought a waist shaper from the for 109.O0 ******** dollars . I have not gotten my tracking number and I can seem to get them on email after messaging them over 6 times . They have taken the money from my credit card on the 12 of June 2022.Initial Complaint
06/16/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I would like to file a complaint against ********************* I requested my refund on April 13,2022 and the refund policy states that refund should be refunded within 21 days I have called and called for them to tell me that they would pass my message to an manager no one calls me back. Im still waiting for my refund. I would like my money to be refunded to me this is ridiculousInitial Complaint
05/28/2022
- Complaint Type:
- Sales and Advertising Issues
- Status:
- BBB unable to locate business
Business will take forever to respond to any questions about shipping. Once you dispute charge is when you will get a response. They only print label to get PayPal off they back and wont ship product will take your money and run. Post on social media business page daily but dont respond to any customers concerns unless you are a celebrityInitial Complaint
05/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- BBB unable to locate business
I ordered their product which was $65.00. I have not heard anything from them. Ok have emailed them about10 times no product. I even asked for my money back. I got no answerInitial Complaint
05/23/2022
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I ordered the waist no time bundle deal on February 23 and received my order March 16. I did not receive my entire order. The bundle deal consist of 2 Osmotic Slimming Wraps and One Slimming Gel. I did not receive the slimming gel. I sent the company several emails and I did not get a response. The cost of the bundle deal was ***** my order# *****.
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Customer Complaints Summary
45 total complaints in the last 3 years.
1 complaints closed in the last 12 months.