We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Purr'n Pooch, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Purr'n Pooch, Inc.

              80 W Gilbert St Tinton Falls, NJ 07701-4918

            • Purr'n Pooch, Inc.

              2424 Highway 35 Manasquan, NJ 08736-1102

            Business ProfilePurr'n Pooch, Inc.

            Pet Boarding
            Multi Location Business

            Contact Information

            80 W Gilbert St

            Tinton Falls, NJ 07701-4918

            Visit Website
            Email this Business
            (732) 842-4949

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 55

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Purr'n Pooch, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Purr'n Pooch, Inc.

                80 W Gilbert St Tinton Falls, NJ 07701-4918

              • Purr'n Pooch, Inc.

                2424 Highway 35 Manasquan, NJ 08736-1102

              Location of This Business
              80 W Gilbert St, Tinton Falls, NJ 07701-4918
              Email this Business
              BBB File Opened:
              1/18/1999
              Years in Business:
              55
              Business Started:
              11/2/1969
              Business Started Locally:
              1/1/1969
              Business Incorporated:
              1/1/1973
              Type of Entity:
              Corporation
              Business Management
              • Mr. Richard Palazzo, President
              Contact Information

              Principal

              • Mr. Richard Palazzo, President

              Customer Contact

              • Mr. Richard Palazzo, President
              Additional Contact Information

              Fax Numbers

              • (732) 842-2585
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a trustworthy pet sitter or boarding service

              Customer Complaints

              0 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Michelle A

              04/12/2024

              Left 2 dogs for almost 2 weeks. While bathing one dog, his paw was cut and he was sent to vet for staples. I was out of the country. The stay was over $2,000all I kept hearing is the vet bill is covered (no shit) and so are the antibiotics ( duh.. u r the ones who cut my 1 year old rotties paw). Upon pick up, I asked if there was any gesture offered as my dog was entrusted to them yes, accidents happen, but as a business person, you know someone wants a gesture, and would need to take off work and take him to vet for staples (I actually had to take him two times). The response I got was what do you want his stay to be free? We paid for the vet visit. No not *** free, but then she asked what would make u happy. I said it is not for me to say, as it is your business.. bill was $50 off. Ok so I am not saying this is only about money (but $2000 is a lot for me for a 12 day stay). When I think about ityeah u should have given me 50% off for one dog! His staples came loose one day and I had to take him back to their vet and then had to go back again. Both days, had to leave work,.,.. not right. I now leave my dogs at a lovely family for half the price. Used them for years.. no more

              Purr'n Pooch, Inc. Response

              04/13/2024

              ********,I am sorry we had to learn about your displeasure in this manner. You could have contacted us at anytime. We very much enjoyed ***** and *****. You are speaking of a conversations that occurred Dec. 9, 2023. I would like to clarify some of your statements. 1. Your bill with us totaled ********. It was not over $2,000.00 (if you would like we can resend your invoice.) 2. The bill was not $50 off. It was $150.00 off and additionally there was no charge on Maizys bath. 3. The staff was told to make sure you understood that all vet expenses would be taken care of, so i am sorry if you took that as an insult to hear multiple times. I spoke to you personally on the phone when you were picking up (as I was out of the office) but, as one of the owners, if I insulted you in any way regarding the situation by asking you, or if you were not happy with us, I truly apologize. I thought that we had a nice conversation and I asked how we could help because I genuinely wanted to make you happy.

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.