Business ProfileforJersey Coast Appliance, Inc.

**************** people don't deserve any stars. I purchase a washer machine from Lowes and purchased a year warranty on the product. After 7 months the Washer Machine stopped working. I contacted Lowes protection plan. I was referred to this company by my protection plan. I had to call several times to get someone on the phone. When i finally got some one they advise me to contact Lowes. They were rude and seemed annoyed that i was calling. They said all request come through Lowes first. I contacted Lowes for the second time and they said they already summitted a request and that Jersey coast was schedule to come to my house to repair my washer. The never showed. I contacted Jersey Coast again and they said they never got the request from lowes. I contacted Lowes for the third time and they scheduled another appointment for the following week for Jersey coast to come to my house. They didn't show up for the second time. When i contacted jersey coast for the third time they **** very rude didn't listen to me and told me that they have no request on file. They were unprofessional and had no compassion for my situation. These people have no empathy for the costumer. Finally I contacted my protection plan again and they reached out to jersey coast as well. The representative informed me that she was going to transfer my case to another company because Jersey Coast was very rude to them as well. As of today my washing machine is still not fix.

******************, I am so sorry for what you have gone through, however I have checked all of our dispatches and service calls and nothing is coming up. I would be happy to help you if you would give me a call at ************ Thank You,******************* Jersey Coast Appliance