Business ProfileforAA American Moving & Storage, Inc.

Dear AA Moving and Storage I hope this letter finds you well. I am writing to express my deep dissatisfaction with the service provided by your sub-company, AA Moving & Storage. It has come to my attention that AA Moving & Storage is going out of business, and as a result, I am facing significant challenges in obtaining the services I paid for. Several weeks ago, I sent certified mail complaint letters to your company outlining my concerns, yet I have received no response. Additionally, my attempts to reach out to your offices via phone have been met with frustration as I continue to encounter unhelpful responses stating that no one can assist me. As a paying customer, I find this lack of communication and support highly unacceptable. I had entrusted AA Moving & Storage with my belongings and paid for services that are now seemingly inaccessible due to the company's closure. This situation is causing undue stress and inconvenience for me. In light of these circumstances, I am formally requesting a full refund for the services I paid to ******** *** ***** for the relocation handled by AA Moving & Storage. Furthermore, I am willing to take on the responsibility of moving my belongings out of your facility to a new location before April 10, 2024. Alternatively, if ******** *** ***** prefers to facilitate the relocation process for us at no additional charge, we would be open to that option as well. I urge ******** *** ***** to prioritize this matter and provide a prompt resolution. It is imperative that you address the concerns of your customers in a timely and satisfactory manner. I expect to receive a response from your company within [insert time frame] days confirming the arrangement for a full refund and outlining the next steps for the retrieval of my belongings. Thank you for your attention to this matter. I trust that you will take the necessary actions to rectify the situation and restore my confidence in your company's commitment to customer satisfaction.