We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Blake's Lotaburger, LLC has 70 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Blake's Lotaburger, LLC

              3205 Richmond Dr NE Albuquerque, NM 87107-1922

            • Blake's Lotaburger, LLC

              1111 W Lincoln Ave Gallup, NM 87301-5373

            • Blake's Lotaburger, LLC

              100 Hurley Ave Bayard, NM 88023-9656

            • Blake's Lotaburger, LLC

              2220 E 20th St Farmington, NM 87401-8904

            • Blake's Lotaburger, LLC

              1300 San Mateo Blvd SE Albuquerque, NM 87108-4611

            Business ProfileBlake's Lotaburger, LLC

            Carry Out Food
            Multi Location Business

            Contact Information

            3205 Richmond Dr NE

            Albuquerque, NM 87107-1922

            Visit Website
            (505) 884-2160

            Customer Reviews

            1.14/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 72

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Restaurants - Fast Food

            Business Details

            This is a multi-location business.

            Find a Location

            Blake's Lotaburger, LLC has 70 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Blake's Lotaburger, LLC

                3205 Richmond Dr NE Albuquerque, NM 87107-1922

              • Blake's Lotaburger, LLC

                1111 W Lincoln Ave Gallup, NM 87301-5373

              • Blake's Lotaburger, LLC

                100 Hurley Ave Bayard, NM 88023-9656

              • Blake's Lotaburger, LLC

                2220 E 20th St Farmington, NM 87401-8904

              • Blake's Lotaburger, LLC

                1300 San Mateo Blvd SE Albuquerque, NM 87108-4611

              Location of This Business
              3205 Richmond Dr NE, Albuquerque, NM 87107-1922
              BBB File Opened:
              1/1/1974
              Years in Business:
              72
              Business Started:
              1/1/1952
              Business Incorporated:
              4/16/2003
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Ms. Mary Davis, Human Resources Manager
              • Ms. Lauraina Mathews, Company Contact
              Contact Information

              Customer Contact

              • Ms. Lauraina Mathews, Company Contact
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/13/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I placed an order at 10:51AM on September 13, 2024. I put the point of contact for pickup as my cousin ****** Jauregui ans number and email as my own (********* ******). When ****** went in to pick it up at 11:07AM lotaburger employees stated a girl with long hair already picked it up. At this point ****** asked for a refund since they didn't have our order. And employee **** stated he couldn't do that. Because the "girl" verified ******* information. I want a refund on my card. This is not the first time they have done this.
              Read More
              Read 7 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Lucille B

              07/21/2024

              My husband went through the drive through at 7:43pm. on 7/21, & was asked to park in the designated parking space to wait for his order. Not thinking he needed to check his order before leaving & the fact we live 5 mins away he left the location. Got home & the French fries were cold & certainly not fresh. The burgers were also cold & greasy. Called location to let them know & got voice mail-really? Totally unacceptable that no one can answer the phone nor prepare fresh food. Also, the questionnaire using the URL link is a joke.

              Blake's Lotaburger, LLC Response

              07/22/2024

              Hello, Blakes Lotaburger is sorry to hear you had a poor experience at one of our locations. At Blakes Lotaburger, our customers are extremely important to us. Please give us a call at ************.
              Read 6 More Customer Reviews

              Local BBB

              BBB Serving New Mexico and Southwest Colorado

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.