Business ProfileforBrothers Construction, LLC

Brothers Construction replaced my roof in September 2018. Shortly after, during a rain, the roof leaked and a crew fixed the leak on the exterior but did not repair inside damage that they said they would. I made arrangements for the repair. Sometime later, another leak occurred over the garage; a crew repaired that as well. During recent rains, I discovered a leak above the furnace and called for repair. An email exchange began July 26 at which time I included pictures of shingles that were peeling upward and not aligned properly, along with information about the furnace leak. The Director of Finance, Alison G****, emailed me that she would send someone to inspect. A call for appointment did not happen, but one day, unannounced, someone was walking around on my roof without notifying me of their presence before climbing. On August 24, Alison G**** emailed me stating that someone had already repaired the roof. I did not receive notification either by phone or email that someone would be coming. There was no repair of the roof, and I emailed a response to that effect on August 24 and asked for an appointment. August 25, Mr. G**** left a message and we did speak. Alison emailed the following: "the roof supervisor and he will personally come to your property the latter part of next week. As soon as I can narrow down a date and time, I will confirm with you beforehand." The latter part of next week ended September 2. As of this date, September 6, I have left telephone messages, on 9/5 and 9/6, to call me. Brothers Construction has made no effort to contact me since August 25. The original job was done in a sloppy manner, the crew did not clean up residue left around the house before they left, and they made no attempt to repair the damage to the interior after the first repair. I want Brothers Construction to replace all shingles that are pulling up, repair the leak, and do a complete roof inspection satisfactory to last the 25 years of the warranty.