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          Thunderbird Harley-Davidson has 1 locations, listed below.

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            Business ProfileThunderbird Harley-Davidson

            Motorcycle Dealers

            Contact Information

            5000 Alameda Blvd NE

            Albuquerque, NM 87113-1684

            Visit Website
            (505) 856-1600

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 18

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Harley Davidson and Buel Motorcycles, Clothing, Parts, Accessories and Service

            Business Details

            Location of This Business
            5000 Alameda Blvd NE, Albuquerque, NM 87113-1684
            BBB File Opened:
            7/1/1986
            Years in Business:
            18
            Business Started:
            12/1/2005
            Business Incorporated:
            3/1/2005
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 3193 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div

            These agencies may include:

            New Mexico Taxation & Revenue-Motor Vehicle Div

            PO Box 1028

            Santa Fe NM 87504-1028

            https://www.state.nm.us/tax/mvd/mvd_home.htm

            Type of Entity:
            Corporation
            Alternate Business Name
            • Motorsports of Albuquerque, LLC
            Business Management
            • Mr. John Greene, Owner
            • Ms. Karen Henz, Assistant General Manager
            • Mr. Sean Delaney, Owner
            • Mr. Dustin Hughes, General Manager
            Contact Information

            Principal

            • Mr. John Greene, Owner
            • Mr. Sean Delaney, Owner
            • Mr. Dustin Hughes, General Manager

            Customer Contact

            • Ms. Karen Henz, Assistant General Manager
            • Mr. Dustin Hughes, General Manager
            Additional Contact Information

            Fax Numbers

            • (505) 856-1978
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/07/2024

            Complaint Type:
            Customer Service Issues
            Status:
            Resolved
            Bought a new motorcycle in beginning of May 2024, I have been trying to get tags for it in another state, been in contact with dealership and owner with no resolve, it's been 30 days, no confirmation of title being sent DMV has no record of receiving it and dealer said it was sent, I was told there should have been a confirmation number associated with the movement of title. I have to pay to get extension or pay a fine, this dealership I think sat on the title and lied to me about its transfer. I will contact the NM Attorney Generals office as well as my state's AG as there is something very wrong
            Read More
            Read 3 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            D. G.

            07/20/2022

            I bought a pre-owned motorcycle around 2017. I made my final payment on this motorcycle in May of 2022. We were informed we would receive our title two weeks after the final payment. Our title never arrived. So we called the bank. The bank informed me that ****** ******** never sent them the title- that we would have to return it to ******* So I did. ****** ******* ***** sent me back to the bank. The bank sent me back to *************************** and reiterated ****** NEVER sent them the title. ***************** then sent me to the **** Here is where we found out that the permanent tag we received from the dealership *** have been to cover up fraudulent activity- as we should have never been issued a permanent dealership tag and informed me my motorcycle has NEVER been registered in the state of NM. This is surprising to us because we did pay for the license and registration for this motorcycle on the sale paperwork we possess. This has been not only a nightmare for me but has caused emotional stress for both myself and my wife. We have been given the run around over and over again. I had a buyer lined up to purchase the bike once I made that final payment and have since lost the sale because of the apparent fraudulent activity this ****** ******** store *** have been involved in regarding the sale of my bike. *****,, the *******, informed us that ****** ******** dropped the ball and never retrieved the original title from the previous owner. This is alarming and devastating news to me as a consumer and the purchaser of this particular motorcycle. How can a business operate in this manner?

            Thunderbird Harley-Davidson Response

            07/21/2022

            *****,We are looking in to the situation you described. This is the first I am hearing of this and we will have Tug our General Manager reach out.

            Customer Response

            09/09/2022

            Hi,This issue is not resolved. The last verbal conversation we had with them they said they arent responsible. ****** claims they sent to bank- bank claims they never had the title. This is uncalled for! Who has our title? Was there ever a title?

            Local BBB

            BBB Serving New Mexico and Southwest Colorado

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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