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Find a Location

Hi-Country Buick, GMC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHi-Country Buick, GMC

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/13/2014

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1700 San Juan Blvd, Farmington, NM 87401-2214
    BBB File Opened:
    3/25/2011
    Years in Business:
    14
    Business Started:
    1/1/2010
    Business Incorporated:
    5/22/1990
    Accredited Since:
    2/13/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3089 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 3/31/2025.

    These agencies may include:

    New Mexico Taxation & Revenue-Motor Vehicle Div

    PO Box 1028

    Santa Fe NM 87504-1028

    https://www.state.nm.us/tax/mvd/mvd_home.htm

    Type of Entity:
    Corporation
    Alternate Business Name
    • Hi Country Chevrolet
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Su:
    Closed

    Service

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed

    Parts

    M:
    7:30 AM - 6:00 PM
    T:
    7:30 AM - 6:00 PM
    W:
    7:30 AM - 6:00 PM
    Th:
    7:30 AM - 6:00 PM
    F:
    7:30 AM - 6:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Jeff Thomas, Owner
    • Miss Lyana Johnson, Administrative Assistant
    • Mr. Jason Ebert, General Manager
    Contact Information

    Principal

    • Mr. Jeff Thomas, Owner

    Customer Contact

    • Miss Lyana Johnson, Administrative Assistant
    Additional Contact Information

    Fax Numbers

    • (505) 325-5188
      Primary Fax

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Brandi J

    1 star

    06/16/2024

    No stars is not an option. I had been approved to purchase a vehicle with 1000 down payment. I told them I wouldn't have the 1000 until the following week. They said they couldn't do this and I was ready to walk out. The sales guy then came after me saying the 1000 was taken care of by High Country's slush fund. I asked numerous times what that meant, and basically I don't have to pay the down payment. The funny thing was I had taken the car off the lot that day and they told me to return in a week to sign the rest of the financing papers. I said ok. I show up and they tell me until the following week to sign the papers. I was getting ready to leave to sign the paperwork until we got the phone call asking for the down payment that day or they need the vehicle back. I was so confused and this is just bad business. I explained that I thought it was already taken care of. They said somethings were not right and they would try figuring it out. They also told me I had signed saying I will pay them the 1000 so I can't legally do anything about it. I am a very honest person and I thought this was out right wrong and bad business. I returned the vehicle and just want to make others beware.

    Local BBB

    BBB Serving New Mexico and Southwest Colorado

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