Business ProfileforPerfection Honda

Purchase 12/27/23 a window on the passenger side that groans and stops halfway down. Unfortunately, I’m having to drive back to where I live near Idaho so I’m unable to get into “perfection”Honda. I’ve sent film of the groaning window and received a message asking me if I wanted to come in and buy a car… Sent further text messages and spoke to someone who claimed to be a “manager” but they were there on their off day…when I spoke to the salesman he said the manager has to handle it…when I spoke to the manager he said the salesman has to handle it… Update: 10 February 2024:Paid my fees, taxes for my state etc at time of sale…was assured that my plates would be coming and that “Perfection” handles this all the time…only to later have it attempted by Jessica A****** of “Perfection” that “there’s a problem and things will have to be handled differently”-likely translation, we blew it off, didn’t know what was entailed and now that its past the due date and there will be a fine we want you to just go deal with it. This AFTER the 30 day legally required limit…Again, I insisted that they stand by their word (guessing it was either blown off or they didn’t understand the actual cost). Rather than telling me from word go or informing me of the problem early as I even called Jessica A****** when at the DMV the day before the 30 day mark to turn in my former plates Jessica said “NO, we’re going to handle it, its being processed by the service” Now I’m not in compliance, can be fined 1k per offence, can have my car impounded…All because of either incompetence, sloppiness or simply greed…maybe a combination. I have a car that has already had problems that I”m paying significant money for and am afraid to drive. I have spoken with them since then on a number of occasions where they assured me that the plates are being handled at “significant” expense. It is two weeks later… over 6 weeks since the purchase of the car. The “Perfection” experience.