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          Find a Location

          Broadview Federal Credit Union has 27 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Broadview Federal Credit Union

              4 Winners Circle Albany, NY 12205

            • Broadview Federal Credit Union

              4 Century Hill Drive Latham, NY 12110

            • Broadview Federal Credit Union

              State Campus Bldg #3 Albany, NY 12203

            • Broadview Federal Credit Union

              1395 New Scotland Ave Slingerlands, NY 12159

            • Broadview Federal Credit Union

              15th St and Sage Ave Troy, NY 12180

            Business ProfileBroadview Federal Credit Union

            Credit Union
            Multi Location Business

            Contact Information

            4 Winners Circle

            Albany, NY 12205

            (800) 727-3328

            Customer Reviews

            1/5

            Average of 21 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            64 complaints closed in last 3 years

            27 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 90

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Broadview Federal Credit Union has 27 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Broadview Federal Credit Union

                4 Winners Circle Albany, NY 12205

              • Broadview Federal Credit Union

                4 Century Hill Drive Latham, NY 12110

              • Broadview Federal Credit Union

                State Campus Bldg #3 Albany, NY 12203

              • Broadview Federal Credit Union

                1395 New Scotland Ave Slingerlands, NY 12159

              • Broadview Federal Credit Union

                15th St and Sage Ave Troy, NY 12180

              Location of This Business
              4 Winners Circle, Albany, NY 12205
              BBB File Opened:
              1/1/1992
              Years in Business:
              90
              Business Started:
              1/1/1934
              Business Started Locally:
              1/1/1934
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • State Employees Federal Credit Union (SEFCU)
              • SEFCU
              • CAP COM Federal Credit Union
              Business Management
              • Mr. Tyler Keefe, Business Administrator
              • Mr. Michael Castellana, Chief of Staff
              • Mr. Howard Architzel, CEO
              • Ms. Susan Rosko Fogarty, Chief Administrative Officer
              • Ms. Ginny VanAmburgh, Division President
              • Ms. Kendra Rubin, Chief Legal Officer
              • Ms. Julie Hughes, Chief Security Officer
              • Mr. Chris Duwe, Senior Vice President
              Contact Information

              Customer Contact

              • Mr. Tyler Keefe, Business Administrator
              • Mr. Michael Castellana, Chief of Staff
              • Mr. Howard Architzel, CEO
              • Ms. Susan Rosko Fogarty, Chief Administrative Officer
              • Ms. Ginny VanAmburgh, Division President
              • Ms. Kendra Rubin, Chief Legal Officer
              • Ms. Julie Hughes, Chief Security Officer
              • Mr. Chris Duwe, Senior Vice President
              Additional Contact Information

              Fax Numbers

              • (518) 458-2261
                Other Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              64 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/22/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              Broadview sent my car payment via bill pay to the wrong account and I have been unable to recover the funds
              Read More
              Read 63 More Complaints

              Customer Reviews

              21 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Sarah P

              07/30/2024

              This merger has been so problematic for me. Before the merger, I had a closed sefcu account (closed 10+ years) and an active capcom account that I've had for 7+ years with all my current information.Today, I tried to file a dispute and had to verify my "address" over the phone with broadview. They couldn't verify my address because the address on file was from the old sefcu account that had been closed for over 10 years. They also had phone numbers that weren't ever affliated with either accounts. Mind you I have been receiving all my mail from capcom and now Broadview at my current address and I even get texts on my current number. I finally get the old address and verify the account and get things changed..... now I called because there was a merchant charge that was completely incorrect..... come to find out that it was an overcharge fee that the bank listed as a merchant charge. The rep. stated that broadview has been having this problem. Let's not get into the fact that they use 3rd party reps to file disputes or that I had to verify my identity over 6 times. Honestly -- what is going on? I left Sefcu because it was consistently a terrible experience and now broadview is the same. Everyday there is an issue with pending orders not showing on the app or the balance being incorrect. Please get it together. ??
              Read 20 More Customer Reviews

              Local BBB

              BBB of Upstate New York

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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