ComplaintsforCrisafulli Plumbing, Heating, A/C and Excavation Contractors, Inc
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Complaint Details
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Initial Complaint
09/15/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I have contacted Crisafulli about this.. Last year we were charged almost 2000.00 for repairs and a cleaning on warrantied work and product. So we could not afford the Red carpet service for this year because we were told that it was now 300 plus taxes and fees. So we had to pass my husband called to set up a service date for our furnace. He was berated and made to feel like he was shit for not having red carpet for his family. Also was informed the price never went up now that has me concerned. The tech who was in our house charged us a lot for the work that was supposedly under warranty and for parts that were also under warranty. That is a lot of money and then to be made to feel like we crap cause we were told 300 plus for a service that doesn't even help other then get you an earlier appointment. The fact that there tech charged us on warrantied products and work that we were told would not cost a thing if we had problems. I am concerned that this will happen to others and get worse if not handled.
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Contact Information
1205 Central Ave
Albany, NY 12205
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.