Business ProfileforStandard Insulating Co., Inc.

I have no paperwork from Standard, so I am unable to give an exact date of their service which was in March of 2024. I have asked several times for paperwork of what they did in my home for my home records. In the basement, just before the stairs leading to the outside, we used a *** ***** ****** Commercial polysocyanurate insulation board, a polysocyanurate foam board insulation with reinforced poly-aluminum foil facers on both sides to snuggly fit in the opening. This board was easily put in place and also removed as needed. We chose this board for insulation and ease of moving it because the stairs lead to our egress from the basement. We frequently use the egress to enter and exit our basement. Standard placed a casing around this opening and attached it with screws to cause a very tight seal for the purpose of insulation. They then trimmed down our used foam board to fit the smaller opening. I notified Standard in March of 2024 the space was no longer usable. It took much effort to remove the foam board, and it is no longer a safe covering for my egress. I have repeatedly asked Ryan from Standard, by both phone and text, for a fix so the opening offers both insulation and continues to act as an easily accessible egress. I have been advised Dave will determine if there is money left to fix the problem. I have also asked for paperwork stating what work Standard accomplished for my home records. Payment for all work was provided by the state of New York, under a program we applied for and were qualified and approved. Standard assisted us in applying for the program.