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Find a Location

Official Asphalt of NY, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Official Asphalt of NY, LLC

      154 Cobblestone Court Dr PMB 214 Victor, NY 14564-1045

    • Official Asphalt of NY, LLC

      5711 W Henrietta Rd West Henrietta, NY 14586

    Business ProfileforOfficial Asphalt of NY, LLC

    Asphalt
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Official Asphalt of NY, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Official Asphalt of NY, LLC

        154 Cobblestone Court Dr PMB 214 Victor, NY 14564-1045

      • Official Asphalt of NY, LLC

        5711 W Henrietta Rd West Henrietta, NY 14586

      Location of This Business
      154 Cobblestone Court Dr PMB 214, Victor, NY 14564-1045
      BBB File Opened:
      6/10/2022
      Years in Business:
      3
      Business Started:
      4/23/2021
      Alternate Business Name
      • Official Asphalt, LLC
      Business Management
      • Betty, Company Contact
      • Customer Service, Complaint Contact
      Contact Information

      Customer Contact

      • Betty, Company Contact
      • Customer Service, Complaint Contact
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      2 Customer Complaints

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      Customer Reviews

      7 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Most Recent Customer Review

      Paul D

      1 star

      10/23/2024

      Our church used Official Asphalt to redo our church parking lot on 10/22/24. Meeting Jeremy in person at the job site I also had a member of the church there who had knowledge of paving with asphalt. We had a few questions concerning what was going to be done and Jeremy began yelling and screaming at us. We asked about a contract and he went on a tirade on how he has done so many jobs without a contract. Jeremy called the office and finally had the contract and proof of insurance sent to my email. The contract that we received he said he had sent it Saturday. Yet on the date signed line it was stated signed on 10/22/24 not 10/19/24. Also the certificate of liability insurance had the certificate holder as the Town of ***************** ********** and dated 5/7/24. The holder should have been ****** ******* ****** with the proper date. I’m sure he will have some type of loophole he will use to explain the fact that he lied to us. This again does not excuse his behavior towards us just for asking a question. He continued to berate us and told our assistant pastor of the church that he was a liar. We do have an audio recording of the tirade. While he was continuing his antics, we read the contract that we finally received and agreed the church would honor our commitment. When I approached him to tell him we would go forward I had to yell shut up at him so I could get a word in. Again, I cannot state this enough, all we asked for was clarification and the contract. I found Jeremy’s behavior to be disrespectful and childish. His yelling and screaming were unprofessional with his excuse being I talk loud. His constant threats of suing us for his unprofessionalism was nothing but a bullying tactic. I’m sure his response will be that he gave us a great deal on the job, which he did. But with that being said I will never use his company again or recommend them to anyone. Hats off to the workers, they did a great job. Jeremy and his antics are the reason for the 1 star.

      Local BBB

      BBB of Upstate New York

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