Business ProfileforWellsville Carpet Town Inc

05/13/24, Purchased Furniture with a down payment of $1500.00. This was delivered on 6/29/24, too big for my apartment, From the beginning the delivery personnel were wreckless and careless. I informed the store immediately and a date was set up to come get the furniture that did not fit, and to deliver the coffee table and tv stand. On the arranged date, the delivery personnel would not deliver the coffee table, because, as they stated, "there was nothing to exchange for it." The delivery personnel also would not deliver the tv stand or take the furniture that I was returning. I called the store and was on the phone with the store and glanced out the window to the delivery truck, to dis***** that the truck was gone. The delivery personnel just left without informing me. The personnel on the phone at the Ashley Store that i was speaking to just kept saying that they were "So Sorry." Another date for delivery, and pickup of the sectional sofa that i was returning, had to be arranged. On that day, the delivery personnel took the sectional sofa, but brought the wrong tv stand. It was not the one that I had ordered. The delivery was wrong AGAIN. I was charged $299.99 for delivery and each of the three trips to my residence, the delivery was wrong. Then, the issue is my refund for the sectional sofa, and the tv stand, which were returned. (I decided to retain the coffee table). The first time I called about the refund I was informed that some of my down payment, which was $1500.00, had been sent to ** ****, the company that does financing for ASHLEY Furniture. i was refunded $317.99 on August 1st, which was placed on my debit card. Since I retained one item, the coffee table, the remaining balance owed to me in refund was $445.02, as explained to me per phone call with ** ***** Repeated phone calls from Ashley informed me that my refund was on the way, which I have NOT received. Numerous assurances that I would be paid by Ashley, but I still have not.