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          Find a Location

          Range USA has 41 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Range USA

              10870 Kenwood Rd Support Center Blue Ash, OH 45242-2812

            • Range USA

              10930 Deerfield Rd Cincinnati, OH 45242

            • Range USA

              99 Orange Point Dr Lewis Center, OH 43035

            • Range USA

              3004 Turnberry Ct Grove City, OH 43123

            • Range USA Baton Rouge

              13505 Millerville Greens BLVD Baton Rouge, LA 70816

            Business ProfileRange USA

            Gun Dealers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            10870 Kenwood Rd

            Support Center

            Blue Ash, OH 45242-2812

            Visit Website
            Email this Business
            (513) 766-0830

            Customer Reviews

            1.57/5

            Average of 35 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Range USA offers indoor gun ranges including firearms sales, education & training.

            Business Details

            This is a multi-location business.

            Find a Location

            Range USA has 41 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Range USA

                10870 Kenwood Rd Support Center Blue Ash, OH 45242-2812

              • Range USA

                10930 Deerfield Rd Cincinnati, OH 45242

              • Range USA

                99 Orange Point Dr Lewis Center, OH 43035

              • Range USA

                3004 Turnberry Ct Grove City, OH 43123

              • Range USA Baton Rouge

                13505 Millerville Greens BLVD Baton Rouge, LA 70816

              Headquarters
              10870 Kenwood Rd Support Center, Blue Ash, OH 45242-2812
              Email this Business
              BBB File Opened:
              2/11/2013
              Years in Business:
              12
              Business Started:
              7/1/2012
              Business Incorporated:
              2/6/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 4-31-XXX-XX-XX-03773 for this business, issued by ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives

              These agencies may include:

              ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives

              244 Needy Road

              Martinsburg WV 25405

              (866) 662-2750

              https://www.atf.gov/contact/licensing-and-other-services

              BBB records show a license number of 4-31-XXX-XX-XX-07351 for this business, issued by ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives. The expiration date of this license is 2/1/2026.

              These agencies may include:

              ATF Bureau of Alcohol, Tobacco, Firearms and Exlposives

              244 Needy Road

              Martinsburg WV 25405

              (866) 662-2750

              https://www.atf.gov/contact/licensing-and-other-services

              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Topco America, LLC
              Business Management
              • Mr. Kyle Spaeth, Manager of Business Development
              • Mr. Tom Willingham, President/Owner
              • Ms. Melissa Hiter, Customer Service Manager
              • Customer Experience Team
              Contact Information

              Principal

              • Mr. Kyle Spaeth, Manager of Business Development
              • Mr. Tom Willingham, President/Owner

              Customer Contact

              • Ms. Melissa Hiter, Customer Service Manager
              • Customer Experience Team
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              44 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/12/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              Bought a fire arm on 10/11/2024 Tested at the range on 10/12/2024 Item is not working properly and for refund or exchange was told they don’t do that item is a used items but given the seriousness of the item more tests should have been done before selling the creates a serious Safty hazard and disposition for customers
              Read More
              Read 43 More Complaints

              Customer Reviews

              35 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              David F

              10/08/2024

              Today was the last time I'll visit Range USA in Arlington, Texas. I've been there several times and the quality of customer service is always just adequate to lousy. Too often I've had to wait for the only employee taking payments to attempt to sell a membership to someone. Though other employees are nearby doing nothing, they seldom come over to help. Today I didn't have to wait, but the employee taking payments was rude. I walked up and he didn't acknowledge me, just kept looking at his monitor. I said "I'm going to need . . ." and he cut me off curtly by saying "driver's license" without looking up. I said nothing and walked off. I told another employee as I was leaving what I thought of the place and that I wouldn't be back. He said "I'm sorry." In the future I'll drive a few miles further to a range that doesn't impose a one-hour limit on shooting if people aren't waiting and doesn't hit you with a lousy annual range maintenance fee.

              Range USA Response

              10/09/2024

              Hello Mr. ********, Thank you for taking the time to reach out to us through our BBB page! Looking through your account, we do not see an attempt to reach out to us directly first regarding your issue. We would have been more than happy to champion on your behalf and reach out to the store management regarding your experience(s) at our Arlington location but were never given the opportunity to do so. One of our primary goals is to show our customers, members or not, a great time at our stores and at our ranges! We would love the opportunity to fix this experience for you. If you could please submit a ticket to us here: ************************************ provide details regarding your experience so we can speak with our management staff and then come to a resolution for you. Thank you for your time and consideration.
              Read 34 More Customer Reviews

              Local BBB

              BBB Cincinnati

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