Business ProfileforAffordable Farmhouse
Current Alerts For This Business
On February 26, 2023, a file review was performed due to the number of complaints we have received for this business. For the three-year reporting period, Affordable Farmhouse has received 8 complaints. 8 of the 8 complaints
occurred within the last 12 months constituting a 100% increase. Out of the 8 complaints, 6 have been closed as “No Response”. This means Affordable Farmhouse has failed to respond to BBB or address the consumer’s concerns.
Consumers Allege:
1. Not receiving products in a timely manner.
2. No communication from business regarding concerns.
Affordable Farmhouse should consider reviewing their internal policies and procedures due to the increase in BBB complaints. Affordable Farmhouse may benefit by:
1. Having better communication with consumers, for example: dedicating a department readily available to assist with consumer concerns.
2. Providing a more accurate explanations of the current status of consumer orders.
On March 14, 2024, BBB investigated the business based off of recent pattern of complaints. BBB discovered the business is operating out of a physical location 1480 Pearl Rd, Brunswick, OH 44212 and is also accepting orders online.
Based on the investigation it seems the business is not filling orders in a timely manner from the online site. Some have not received their product in over a year. BBB will continue to monitor.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1480 Pearl Rd, Brunswick, OH 44212-3470
- BBB File Opened:
- 6/16/2023
- Years in Business:
- 5
- Business Started:
- 9/12/2019
- Business Started Locally:
- 9/12/2019
- Type of Entity:
- Sole Proprietorship
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Customer Complaints
9 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
04/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
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