Business ProfileforSouthern Ohio Monument Company

I feel this business is in it for the money only. He only hears what he wants and absolutely does not follow thru with what the customer actually wants!!! We ordered my sons stone based on one wed seen in the same cemetery . I paid 3 $300.00 extra for his picture to be placed on the stone. When stone was set guess what, there was an etched picture where the actual picture was supposed to be! I could never speak with him about this because he never answered the phone! I wanted all lettering done in white nope its a grey color which is so hard to see! He was supposed to send back pictures if given him of my son plus the sprint car pictures I never received any of them back. I truly believe he lost all paperwork of my order. He even called me on a Saturday morning and said hed dropped the ball on my order. He mumbled his wifes mother passed snd he had to go help her make decisions . I cared about this why? He surely had no sympathy for me when I was crying my eyes out. He took forever to even get stone done. Ive so many regrets giving him $5000.00 and trusting him. Please dont be foolish and put your trust in this man and business! Full of regrets still 6 years later . ******************* *********** ****