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          Find a Location

          First Financial Bank has 116 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • First Financial Bank

              255 E 5th St Ste 900 Cincinnati, OH 45202-4700

            • First Financial Bank

              3723 Glenmore Avenue Cincinnati, OH 45211

            • First Financial Bank

              5550 Cheviot Road Cincinnati, OH 45247

            • First Financial Bank

              11186 Reading Rd Cincinnati, OH 45241

            • First Financial Bank

              5300 Pleasant Ave Fairfield, OH 45014-3535

            Business ProfileFirst Financial Bank

            Bank
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            255 E 5th St Ste 900

            Cincinnati, OH 45202-4700

            Visit Website
            Email this Business
            (877) 322-9530

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            20 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 113

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            First Financial Bank headquartered in Cincinnati, OH offers banking services.

            Products & Services

            Mortgage Loans, Checking Accounts, Savings Accounts, Personal Loans, Auto Loans, Home Equity Loans, Health Savings Accounts, Online Banking, Mobile Banking, Mobile Deposit, Credit Cards, Debit Cards, Digital Wallet, CD's, Prepaid Reloadable Cards, Bill Pay, Checking Accounts, Savings Accounts, Personal Loans, Auto Loans, Home Equity Loans, Health Savings Accounts, Online Banking, Mobile Banking, Mobile Deposit, Credit Cards, Debit Cards, Digital Wallet, CD's, Prepaid Reloadable Cards, Bill Pay

            Business Details

            This is a multi-location business.

            Find a Location

            First Financial Bank has 116 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • First Financial Bank

                255 E 5th St Ste 900 Cincinnati, OH 45202-4700

              • First Financial Bank

                3723 Glenmore Avenue Cincinnati, OH 45211

              • First Financial Bank

                5550 Cheviot Road Cincinnati, OH 45247

              • First Financial Bank

                11186 Reading Rd Cincinnati, OH 45241

              • First Financial Bank

                5300 Pleasant Ave Fairfield, OH 45014-3535

              Headquarters
              255 E 5th St Ste 900, Cincinnati, OH 45202-4700
              Email this Business
              BBB File Opened:
              12/1/1959
              Years in Business:
              113
              Business Started:
              1/1/1911
              Business Incorporated:
              12/15/1911
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 6600 for this business, issued by FDIC

              These agencies may include:

              FDIC

              550 17th Street NW

              Washington DC 20429

              (877) 275-3342

              https://www.fdic.gov/

              BBB records show a license number of 165628 for this business, issued by Ohio Department of Commerce - Financial Institutions

              These agencies may include:

              Ohio Department of Commerce - Financial Institutions

              77 S High St, 21st Floor

              Columbus OH 43215

              (614) 728-8400

              Fax: (614) 7280380

              https://www.com.ohio.gov/fiin/

              Type of Entity:
              Corporation
              Business Management
              • Mr. Mark Reitzes, CEO
              • Mr. Archie Brown Jr., President/CEO
              • Mr. Claude Davis, Executive Committee Member
              • Mr. John Gavigan, Chief Administrative Officer
              • Mr. Jamie Anderson, CFO
              • Mr. Roddell McCullough
              • Mr. Mark Hun Jr., Client Services
              Contact Information

              Principal

              • Mr. Mark Reitzes, CEO
              • Mr. Archie Brown Jr., President/CEO
              • Mr. Mark Hun Jr., Client Services

              Customer Contact

              • Mr. Mark Hun Jr., Client Services
              Additional Contact Information

              Fax Numbers

              • (513) 389-0214
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              20 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/05/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              On 9/30 I received notification of a charge I did not make. 442 dolllars was charged to my account from a "******* ***" which I have never heard of...now did I do business with them EVER! Since it was late in the evening the "bank" was closed when I called them. So I filed a dispute online and called the "bank" first thing the next morning. I was told a provisional credit would be issued in a day or two. At that time, I thought things were good, so I hung up. Needless to say I have not gotten a credit and this overdrew my account by a high amount. Leaving me with NO money...and no way to get to work or even buy food. I called to ask about this and was given the run around...told it would take 10 business days to get a credit. Unacceptable. How am I supposed to survive on NO money due to your mistake in even PAYING this large fraudulent charge. Do I need to seek legal advice? I called today and was told by your automated system my account is "no longer active in your system". But given no answer why. If this is how your treat customers with a valid complaint...you won't stay in business long. I want my money back in my account before I get fired from my job. It needs to happen NOW!
              Read More
              Read 19 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ariel H

              09/13/2023

              I am a single parent. I had a hardship in July and let them know. I got harrassed by the company. They repossessed my vehicle. She got personal with me. I called her boss and she told me that I could pay the remaining balance and I could keep my vehicle. I ended up paying more than they asked. When they repossessed my vehicle, the payment had already been made.
              Read 6 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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