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          Blue Ash Dental Group has 1 locations, listed below.

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            Business ProfileBlue Ash Dental Group

            Dentist
            BBB accredited business

            Contact Information

            4815 Cooper Rd

            Ste. 101

            Cincinnati, OH 45242-6912

            Visit Website
            (513) 891-8555

            Business hours

            8:00 AM - 5:30 PM
            Business Hours
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM
            8:00 AM - 5:30 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/14/2011

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Blue Ash Dental Group in Cincinnati, OH offers family, general, cosmetic and implant dentistry.

            Products & Services

            Invisalign

            Business Details

            Location of This Business
            4815 Cooper Rd Ste. 101, Cincinnati, OH 45242-6912
            BBB File Opened:
            8/5/1996
            Years in Business:
            37
            Business Started:
            4/1/1987
            Business Incorporated:
            4/2/1998
            Accredited Since:
            12/14/2011
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 30.022367 for this business, issued by Ohio State Dental Board. The expiration date of this license is 12/31/2025.

            These agencies may include:

            Ohio State Dental Board

            77 S High Street, 17th Floor

            Columbus OH 43266

            (614) 466-2580

            Fax: (614) 7528995

            https://elicense.ohio.gov/OH_HomePage

            BBB records show a license number of 30.023578 for this business, issued by Ohio State Dental Board. The expiration date of this license is 12/31/2025.

            These agencies may include:

            Ohio State Dental Board

            77 S High Street, 17th Floor

            Columbus OH 43266

            (614) 466-2580

            Fax: (614) 7528995

            https://elicense.ohio.gov/OH_HomePage

            Type of Entity:
            Corporation
            Alternate Business Name
            • Ryan Brennan, DDS
            • Erica Bockhorst, DDS
            • Ryan Detmer, DDS
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:30 PM
            T:
            8:00 AM - 5:30 PM
            W:
            8:00 AM - 5:30 PM
            Th:
            8:00 AM - 5:30 PM
            Business Management
            • Dr. Ryan Detmer, President
            • Ms. Elaine Worley
            Contact Information

            Principal

            • Ms. Elaine Worley

            Customer Contact

            • Ms. Elaine Worley
            Additional Contact Information

            Fax Numbers

            • (513) 891-8704
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            On 8/15/2023, I went to a scheduled appointment. I waited in the waiting room for 45 minutes and watched three other people who came after me, get taken care of. After 45 minutes, I left because obviously they had no intention on providing care. I was incredibly offended and tired of this type of treatment. It was not the first time. I cancelled both my future appointments and my daughters. Then on 12/26/2023, I get a reminder text message of my daughter's appointment. I call, leave a voicemail message AGAIN requesting the appointment to be cancelled. I get a text message confirmation that voicemail was received. I respond to the text message to again send the message, this appointment should be cancelled. Then on the scheduled appointment date, I get a call from the dental office asking where my daughter is. AGAIN, I said I cancelled this appointment on three separate occasion. Now I get a bill in the mail that I am being charged a $75 fee for an appointment I cancelled 3 times. And they're charging another $50 fee for making me wait 45 minutes and refusing to provide service on a scheduled appointment.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Alissa R

            01/13/2023

            Billing was incorrect. Office staff was unprofessional and made sure that everyone in the waiting room thought I had not paid my bill, which was proven incorrect. Attempted to run my card for payments that I did not owe and were not approved. When showed that they made a mistake they did not even apologize, just said that it was a different person than who normal does the billing.

            Blue Ash Dental Group Response

            01/16/2023

            We appreciate your feedback. Unfortunately, we cannot go into detail or publicly comment on any personal situation with our office, due to HIPAA regulations. We appreciate the time you've taken to give us feedback. All matters such as this are promptly addressed privately within our office. We do everything we can to ensure everyone has a great experience with our office. If you would like to discuss this matter in further detail with one of the members of the Management please call ************. We would love to have the opportunity to discuss this matter. Thank you.

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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