Business ProfileforPerformance Kings Honda

My husband was at the end of his lease for his Honda HRV. We reached out to Performance Kings Honda to find out our options for purchasing the lease. We were given some quotes but communicated with the sales person named T**** that we wanted to check our bank. A week or so went by when we started to get calls asking to finalize paper work as the car had been paid off. They paid the car off with out our consent or any signatures. We then told them we would be going with our bank. My husband asked for the payoff for the car to give to our bank and the sales person gave the dealer payoff not the payoff that we needed with all taxes and fees. Performance Kings honda then received the payoff amount from our bank that they gave. We are now getting a bill for over $1,000 for sales tax that the dealership neglected to include in the payoff. Honda is refusing to give our bank the title until this is paid. We have reached out to Performance kings Honda and were told that if we had financed with them then they would take care of this. This is completely unfair do to them giving the incorrect amount paying off the car to begin with with out our consent. There is still not resolution and everyone at Kings Honda are unwilling to resolve this when they have caused this issue. And saying they won’t do anything because we chose not to finance with them is completely unfair and wrong. I have numerous documents of conversations showing they did wrong from the beginning.