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Find a Location

Silco Fire & Security has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSilco Fire & Security

    Smoke Alarm Systems
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 10/28/2024

    Years in Business: 65

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Silco Fire & Security in Cincinnati, OH sells, services and installs fire extinguishers and automatic fire suppression systems.

    Products & Services

    Sprinkler Systems, Fire Pumps & Backflows, Fire Alarms & Detection Systems, Security Systems, Video Surveillance systems, Automatic Doors & Gates, Intercom Systems, Fire Extinguishers, Special Hazard suppression Systems, Exit & Emergency Lighting, Restaurant Suppression Systems, Bi-Directional Amplifier (BDA), Access Control Systems, Emergency Communication Systems

    Business Details

    This is a multi-location business.

    Find a Location

    Silco Fire & Security has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      10200 Reading Rd, Cincinnati, OH 45241-3112
      BBB File Opened:
      1/1/1987
      Years in Business:
      65
      Business Started:
      10/2/1959
      Business Incorporated:
      10/1/1959
      Accredited Since:
      10/28/2024
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 53.31.1003 for this business, issued by State Fire Marshal, Ohio. The expiration date of this license is 7/1/2025.

      These agencies may include:

      State Fire Marshal, Ohio

      8895 E Main Street

      Reynoldsburg OH 43068

      (614) 752-8200

      https://www.com.ohio.gov/fire/

      Type of Entity:
      Corporation
      Alternate Business Name
      • Brakefire, Inc.
      Business Management
      • Mr. David A. Fraser, President
      • Ms. Morgan Makay, General Manager
      Contact Information

      Principal

      • Mr. David A. Fraser, President
      • Ms. Morgan Makay, General Manager
      Additional Contact Information

      Fax Numbers

      • (513) 483-3787
        Primary Fax

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan F

      1 star

      07/26/2024

      Bill H******, Bryant A*** & Nick A***** on the commercial side are a complete joke and should not be trusted for any commercial business. They are in the life safety business and you have to take your job with 100% seriousness, which is not the case here. They sold me a fire panel for my 30 unit apt building for $169K. The 1st panel barely functioned...after 3 months of of them trying to tell me it was my residents fault, they finally replaced the panel with a new one. This one worked for about 6 days and it now goes off at least 1 x a day. My residents are completely furious, rightly so! Now Bill, Bryant and Nick refuse to take any of my calls or service the panel anymore. They bury their heads in the sand like a bunch of little ******* that do not know how to provide any normal level of customer service. Am I looking for compensation? Not really, I just want a fire panel that works, protects my residents and I can have confidence will alert the fire department when it's an actual fire. Not it just alarms almost every day. I take no pleasure in writing a negative review, but I have not choice at this point. Silco...fix my panel so my residents have a safe place to live.

      Silco Fire & Security Response

      07/31/2024

      Thank you for bringing this to our attention and for your ongoing communication as we work toward a resolution. We understand the frustration, and our investigation shows that both system sensitivity and tenant activities have contributed to the issues. We've made necessary adjustments and will continue to monitor the situation closely with you.We appreciate your cooperation and patience. Please don't hesitate to reach out if you have any further concerns.

      Local BBB

      BBB Cincinnati

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