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            Business ProfileJacks Mobile Auto Care

            Auto Repairs
            BBB accredited business

            Contact Information

            3725 Courtright Ct

            Columbus, OH 43227-2250

            Get Directions
            Visit Website
            Email this Business
            (614) 815-7955

            Business hours

            10:00 AM - 5:00 PM
            Business Hours
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            10:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            3/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 5/2/2018

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Auto repair and maintenance  services

            Products & Services

            Auto repair and maintenance  services

            Business Details

            Location of This Business
            3725 Courtright Ct, Columbus, OH 43227-2250
            Email this Business
            BBB File Opened:
            4/18/2018
            Years in Business:
            25
            Business Started:
            8/2/1999
            Accredited Since:
            5/2/2018
            Alternate Business Name
            • JMAC Auto Repair
            • Take It To Jack's
            Hours of Operation

            Primary

            M:
            10:00 AM - 5:00 PM
            T:
            10:00 AM - 5:00 PM
            W:
            10:00 AM - 5:00 PM
            Th:
            10:00 AM - 5:00 PM
            F:
            10:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Jack Edgar Hibbler III
            Contact Information

            Principal

            • Mr. Jack Edgar Hibbler III

            Customer Contact

            • Mr. Jack Edgar Hibbler III
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/28/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On May 10th 2021 I brought my 2004 Ford explorer in to **** for a replacement of an engine. After 6 months and many calls he stated that the engine he was suppose to buy wasn't up to his standards... And changed it to him doing rebuilding the existing engine and putting a new crank shaft in the engine. He did send me pictures of a box stating that was the crank shaft but I didn't see what was in the box on Jan the 26th. This was after 8 months of calling and needing my car. Mind you I paid for all of this upfront him stating it would be done in 30 day s. After almost a year now I don't have my car and still and am out 2525.00. I want my car fixed or the money back so I can get it fixed. Everytime I leave a msg no return phone call.
            Read More
            Read 4 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandon T

            12/09/2023

            **** is that almost mythical mechanic that everyone is looking for: he’s honest with the diagnosis of your car’s problems, does an amazing job with the repairs, and completely fair with the prices. He documents the repairs throughout the process by taking quick videos of the new parts going in (and/or their functioning), and when appropriate, allows you see the car on the stand/lift. I wouldn’t trust a mechanic who can’t physically point you to the problematic location and explain the issue in detail, and **** always takes the time to do that. I thought that all this documentation and effort he puts into the customer would surely slow him down, but somehow he gets the job done at a reasonable pace and nothing is compromised. **** has really created an exceptional business in JMack Auto Service, and he is the first person I ask to look over any kind of car issues I might have.

            Jacks Mobile Auto Care Response

            12/21/2023

            Thank you Mr Turner. Most often people do not take the time to review unless they are upset so this is very refreshing to read. We will always do our best to provide the best possible service to you and all of our other customers. Trust is everything when it comes to the safety of your vehicle and we take that very seriously here at JMAC Auto Repair. We look forward to you return business. Have a blessed day.
            Read 3 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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