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          Additional Information

          Not BBB accredited

          Columbus Deck Company LLC

          View full profile

          This is a multi-location business.

          Find a Location

          Columbus Deck Company LLC has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Columbus Deck Company LLC

              Columbus, OH 43224-3282

            • Columbus Deck Company LLC

              6956 E Broad St Whitehall, OH 43213-1517

            • Columbus Deck Company LLC

              3000 E. Main St., Suite 259 Bexley, OH 43209

            Location of This Business
            Columbus, OH 43224-3282
            BBB File Opened:
            3/19/2019
            Years in Business:
            7
            Business Started:
            5/1/2017
            Business Management
            • Mr. Shane Bates, President
            Contact Information

            Principal

            • Mr. Shane Bates, President

            Customer Contact

            • Mr. Shane Bates, President
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Additional Business Information
            Advertising Review
            On 11/16/2021, BBB wrote to the business concerning their guarantee on their website. BBB's Code of Advertising reads: "When using the term "guarantee” the advertiser should clearly and conspicuously include a statement that complete details of the guarantee can be seen prior to the sale by putting it on the seller’s website.", and "Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request."  The business did not respond to BBB’s request for modifications to their website.
            Pending Government Action
            Government Action: BBB reports on known government actions involving business’ marketplace conduct:
            State of Ohio v Daryl Renard Allen, Bernard Crist, and Shane Michael Bates, individually and dba Good News Builders, and Columbus Deck Company LLC

            The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved.  We are providing a summary of the government’s allegations, which have not yet been proven.

             On Nov. 18, 2022, the Ohio Attorney General’s Office filed a civil lawsuit in Franklin County Common Pleas Court against defendants Daryl Renard Allen individually and dba Good News Builders, and Bernard Crist individually and dba Good News Builders, and Shane Michael Bates individually and dba Good News Builders, and Columbus Deck Company, LLC. They allegedly violated the Ohio Consumer Sales Practices Act and the Ohio Home Solicitation Sales Act.

            The Ohio Attorney General’s Office stated that homeowner complaints – one against Columbus Deck Co. and 11 against Good News Builders -  detailed financial losses totaling $132,139.80, and alleged that defendants failed to deliver promised goods and services, or performed shoddy work and failed to correct it. Daryl Allen was previously in trouble with the Attorney General’s Office for shoddy home-improvement work, and had been prohibited from doing business, and had a history of setting up a new company after consumers complained,  and Allen is currently accused of teaming up with Bernard Crist and Shane Bates, through two companies they operated – Good News Builders and Columbus Deck Co. LLC, related to the current lawsuit, according to the state. 

            The lawsuit is seeking an order requiring the defendants to reimburse customers and pay civil penalties and court costs. It also requests an order preventing the defendants from engaging in business as a supplier in any consumer transactions in Ohio until those debts are paid.    

            The matter is pending before the court, with a trial assignment of 12/18/23, according to the information we have at this time.

            For more details concerning case number 22 CV 008146 you may wish to contact:

             - The Ohio Attorney General's Office Help Center, Toll-free: 800-282-0515 or Local: 614-466-4986, 30 E. Broad St., 14th Floor, Columbus, OH 43215, https://www.ohioprotects.org/

            - The Franklin County Clerk of Courts office, 373 South High Street, Columbus, OH 43215, phone 614-525-3600, http://www.franklincountyohio.gov/clerk/cio.cfm or online http://fcdcfcjs.co.franklin.oh.us/CaseInformationOnline/


            Serving Area
            • Delaware County, OH
            • Fairfield County, OH
            • Franklin County, OH
            • Hocking County, OH
            • Knox County, OH
            • Licking County, OH
            • Madison County, OH
            • Perry County, OH
            • Pickaway County, OH
            • Union County, OH
            Products and Services
            Decks, Screen Porches, Paver Patios, Room Additions, Fences, Garages / Barns, Finished Basements
            Payment Methods
            • Cash
            • Check
            • Credit Card
            • Debit Card
            • Discover
            • MasterCard
            • Visa
            Referral Assistance
            • Columbus Building & Development Services
              111 North Front Street
              Columbus OH 43215
              Phone Number: 614-645-7433
              Fax Number: (614) 645-0082
              https://columbus.gov/bzs/document-library/reports/List-of-Licensed-Contractors-By-Business-Name/
            Social Media

            Contact Information

            Columbus, OH 43224-3282

            Visit Website
            (614) 440-1998

            Accreditation

            This business is not BBB Accredited

            Years in Business: 7

            BBB Rating

            A-

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.