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            Business ProfileThe Columbus Dispatch

            Newspaper

            Contact Information

            62 E Broad St

            Columbus, OH 43215-3503

            Get Directions
            Visit Website
            (614) 461-5000

            Customer Reviews

            1.04/5

            Average of 24 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            98 complaints closed in last 3 years

            30 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 153

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The scope of this Business Profile concerns Gatehouse Media Ohio Holdings II, Inc. offering products and services including newspapers, magazines, print / digital advertising under many names and brands.

             

            Products & Services

            Multimedia Services

            Business Details

            Location of This Business
            62 E Broad St, Columbus, OH 43215-3503
            BBB File Opened:
            1/1/1921
            Years in Business:
            153
            Business Started:
            7/1/1871
            Business Incorporated:
            6/9/1903
            Type of Entity:
            Corporation
            Alternate Business Name
            • Grove City Record
            • Central Ohio Home & Garden Show
            • Central Ohio Home Show
            • Columbus Alive
            • Columbus Bride: The Show
            • Columbus CEO
            • Columbus City Guide
            • Columbus Monthly
            • Columbus Monthly Home & Garden
            • Columbus Parent
            • Columbus Restaurant Guide
            • Columbus Summer Entertainment Guide
            • Columbus Weddings
            • Delaware News
            • Dispatch Classifieds
            • Gahanna News
            • German Village Gazette
            • Grove City Record
            • HR Achievement Awards
            • Gatehouse Media Ohio Holdings II, Inc.
            • Dispatch Media Group
            • Dispatch Shows Group
            • New Albany News
            • This Week Bexley
            • This Week Canal Winchester
            • This Week Clintonville (Booster)
            • This Week Delaware
            • This Week Dublin
            • This Week German Village
            • This Week Grandview (Tri-Village)
            • This Week Grove City
            • This Week Johnstown
            • This Week New Albany
            • This Week Northland
            • This Week Northwest
            • This Week Olentangy
            • This Week Pickerington
            • This Week Reynoldsburg
            • This Week Rocky Fork
            • This Week Wersterville
            • This Week Westside
            • This Week Whitehall
            • This Week Worthington
            • ThisWeek Community Media
            • Tri-Village News
            • Rocky Fork Enterprise
            • The Bag
            • Dublin Villager
            • The Columbus Sunday Dispatch
            • The Northland News
            • Columbus Dispatch
            • This Week Community News
            • The Columbus Wedding Show
            • Home & Garden Magazine
            Business Management
            • Ms. Jennifer Eichorn, Company Contact
            • Ms. Becky Kover, Editor
            • Ms. Encarnacion Pyle, Managing Editor
            • Ms. Kim Gergel, Director of Advertising Sales
            • Mr. Ben Cason, Editor
            Contact Information

            Principal

            • Mr. Ben Cason, Editor

            Customer Contact

            • Ms. Jennifer Eichorn, Company Contact
            • Ms. Becky Kover, Editor
            Additional Contact Information

            Fax Numbers

            • (614) 461-7580
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            98 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            I switched to an online only subscription at the beginning of July. I am still getting the print edition delivered to the house. I have made 5 phone calls to the help line and each time they say they are escalating the notice to the carrier but the carrier is clearly not getting it or paying attention to it. It became a potential real problem because we went on vacation and the papers just piled up on the driveway, advertising we werent home. What is unreal to me is that the carrier STILL delivered each day, even though there was a noticeable pile, like it should have been a clue for them to check if that house should be receiving the paper. There seems to be no local phone number to call for help and the overseas phone center doesnt have any teeth, so to speak, to help me correct this. I am not paying for home delivery, you would think that the business would not want to give me a product Im not paying for.
            Read More
            Read 97 More Complaints

            Customer Reviews

            24 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            George F

            10/24/2024

            I have the same problem as ****** *. After I cancelled my subscription - no problem with that, thanks for the small favor - the Columbus Dispatch will not leave me alone. They call several times a day every day. I know what they want. They want me to renew. I don't answer.There is no way to block these calls. If I block a number they use another one. Generally I sleep during the day. When these calls come in they wake me up. It is extremely irritating. I can't disconnect my phone. I might miss an important call.If their business is so bad that they think they must resort to these low tactics, they ought to fold. That would finally put all of us out of our misery, for this problem anyway.
            Read 23 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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