Business ProfileforPainter1 of Columbus
At-a-glance
Customer Complaints
1 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Residential and commercial interior and exterior painting services, drywall repair, texture removal, cabinet repainting
Products & Services
Business Details
- Location of This Business
- 2000 Henderson Rd Ste 300, Columbus, OH 43220-2453
- BBB File Opened:
- 8/31/2020
- Years in Business:
- 4
- Business Started:
- 3/1/2020
- Date of New Ownership:
- 4/1/2024
- Accredited Since:
- 7/1/2024
- Alternate Business Name
- B2W, LLC
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Patrick Dial, Owner
- Contact Information
Principal
- Mr. Patrick Dial, Owner
Customer Contact
- Mr. Patrick Dial, Owner
- Mr. Jason Leber, Franchise Development
- Ms. Kylie Salisbury, Executive Success Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
1 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/08/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I hired them to paint all of the rooms upstairs and downstairs in my home. I paid $4600. They began the work in December 2022. The problems began on the first day, when three walked off the job, leaving two to do the work.
They worked 12 hours the next couple of days. They painted two coats but did not let the paint dry between coats.
We saw streaks downstairs in January.
About September, I contacted the business to let them know I was unhappy about the streaks. I asked the owner to look at the job. The owner came out last month, and he agreed there was an issue. He asked for a wet paper towel, and wiped them off. He asked if the streaks were gone, and we agreed they were gone. He left. When it dried the streaks reappeared. I called him back. he said I would have to continue to wipe them down.
I am in ill health, and cannot do that.
He said he would send a little check to have it redone. He mailed a check for $100.
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
kayla g
5 stars11/08/2023
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