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Find a Location

Jostens has 1 locations, listed below.

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    • Jostens

      950 Taylor Station Rd Ste D Columbus, OH 43230-6670

    Business ProfileforJostens

    Portrait Photographers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    School portraits and PVC photo ID cards.

    Products & Services

    High School Rings and Graduation Wear

    Business Details

    Location of This Business
    950 Taylor Station Rd Ste D, Columbus, OH 43230-6670
    BBB File Opened:
    1/8/1975
    Years in Business:
    62
    Business Started:
    1/1/1962
    Alternate Business Name
    • Josten's School Pictures
    • Jostens High School Class Rings & Announcements
    • Jostens High School Class Rings
    Business Management
    • Mr. Mike Dillon, Sales Representative
    • Mr. Chuck Mooty, CEO
    Contact Information

    Principal

    • Mr. Chuck Mooty, CEO

    Customer Contact

    • Mr. Mike Dillon, Sales Representative
    • Mr. Chuck Mooty, CEO
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stanzie C

    1 star

    10/17/2024

    This company's customer service is severly lacking. My child's photo was lost on their recent school picture day and was never added to my account for purchase. When I called Jostens, they let me know "this just happens sometimes" and that they would need to get their picture retaken. When I asked how Jostens can confirm the retaken photo will be successfully saved to my account, they couldn't guarantee this. I find it astounding that a photography company cannot guarantee my child's photos will be saved & successfully added to their own database. This is my child's 8th grade year, and at this point I'm not confident their photo will even be added to the school's yearbook. This is unacceptable. Even worse, the Jostens team is completely unhelpful. Their phone support was not helpful and they are unresponsive via email. When I submitted a support ticket, they just asked me for the same information that I provided in my initial submission, and then never replied, even after several attempts at getting a response.

    Local BBB

    BBB of Central Ohio

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