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Find a Location

El Acapulco Mexican Restaurant has 1 locations, listed below.

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    Business ProfileforEl Acapulco Mexican Restaurant

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Full Service Restaurant with Alcohol Service, Carry Out

    Business Details

    Location of This Business
    7475 Vantage Dr, Columbus, OH 43235-1415
    BBB File Opened:
    5/18/2004
    Years in Business:
    28
    Business Started:
    4/15/1996
    Alternate Business Name
    • Veracruz, LLC
    Hours of Operation

    Primary

    M:
    11:00 AM - 10:00 PM
    T:
    11:00 AM - 10:00 PM
    W:
    11:00 AM - 10:00 PM
    Th:
    11:00 AM - 10:00 PM
    F:
    11:00 AM - 11:00 PM
    Sa:
    11:00 AM - 11:00 PM
    Su:
    11:00 AM - 9:00 PM
    Business Management
    • Mr. Jose Banderas, Managing Member
    • Leonor Vazquez, Assistant Manager
    • Mr. Efrain Rodriguez, Manager
    Contact Information

    Principal

    • Mr. Jose Banderas, Managing Member
    Additional Contact Information

    Fax Numbers

    • (614) 781-0752
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol S

    1 star

    08/15/2023

    worst experience ever at a restaurant. the waitress brought us a placard with specials listed and we ordered from it then was charged the regular price when we went up to pay the owner was the rudest person i ever met. said why didn’t we say something to the server well because she didn’t come back we start giving the bill and saying he should fix it and he said he doesn’t fight with women only men and and not senior citizens that we one of us looked almost fifty one in our fifties and one 65 personal insult? seriously was that called for i didn’t start saying any thing about you looking seventy?! . called the waitress over she said nothing we showed him what she brought us to order from he slammed it in the trash said it was old then was cussing us. i said that’sa good way to lose customers and he said he hasn’t seen me in thirty years and didn’t give a dam. he also when we paid crumbled our receipts up and threw them. i’ve never been treated so rudely by any one in the restaurant business like that. nor cussed about being over charged. we did pay our bill and leave but he’s right he doesn’t need to see me again no fears dude. your rude *** will make sure that happens a lot no need to cuss people and act violent. the i only fight men statement i think you meant fight men cuss women and degrade them i’m sure the waitress will pay for that one later literally and verbally!

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