Business ProfileforPiada Italian Street Food

I have been a consistent customer of **********************, particularly the 7227 N. High location in *********** and location off *******. Today I may no longer be a customer. I stopped by the *********** location to grab my family and I dinner( family of six) and the type of service, the type of negative energy amongst the staff and the rudeness directed towards me was completely uncalled for. There was no steak when it was my turn to order and was told it would take 10 minutes to cook. The staff was complaining to the senior chef ******* that they asked the cook 10 minutes ago to cook more. The cook seem Extremely agitated, the Senior Chef was being a little aggressive towards him with her words and body language. Meanwhile, I am waiting patiently to order my food. Twenty minutes later, my food still isn't prepared. There were 5-6 people working. Once I went to order my food, I was being treated like I was wrong for ordering steak, like I was a problem. Once I went to pay, I asked the Senior Chef ******* if there was any way to compensate me for waiting twenty five minutes patiently, with my family in the vehicle waiting as well. Her reply was, "absolutely not"! I was taken back because I was not expecting that type of response from a person in her position, especially considering the situation. I even asked her, "do you feel like that's how a customer is supposed to be treated"? Her reply was, "the kids meal comes with a drink"! Very rude and disrespectful, I will never bring my business back to that location nor recommend anyone to ever eat there! 6:45pm is when I walked in 7:09pm is when I walked out and $81.67 spent, food taste like it was undercooked and overcooked noddles.