Business ProfileforStykemain Buick GMC, Ltd.

About three months ago, I drove over to stykeman GMC In Defiance, looked at three different trucks, and purchased one that was described and advertised as being absolutely flawless condition, owned by a detailer prior who was a fanatic about caring for his vehicles. I paid cash and financed in part and when I went to pick the vehicle up The GPS did not work Nor did the hands-free phone Nor did the roadside assistance or any of the electronics upon which I depend for for my business activities while on the road Specifically chose the vehicle with the most security features and updated electronics, and none of it worked. It was suggested I just plug my cell phone in and use Apple play. I could've done that with the lowest level model of GMC vehicle or without even having the phone attached to the vehicle. I wouldn't have had to spend $40,000 plus I had to take it back to them, and after looking at it for a day, they said a module was out and they would put it on order After a couple of weeks of not getting the module in, they wanted to drop it back off at my house, so they did and left a vehicle in my yard It's been several months I now learn from parts vendors that this part has been discontinued There are people all over online clearly stating they have been waiting for this part for years or months at least, and there are none available from any dealership in the country In the meantime, my temporary tags have run out. It's dangerous to drive the vehicle as it is you're using your phone for navigation and you get a phone call. You have to disconnect your navigation because the hands-free microphone doesn't work either. So I finally had enough, and I told them I wanted my money back and that they needed to deliver the vehicle as it was advertised You might find it surprising that within one day they had come up with the part supposedly They want me to drive the vehicle back over to them another time No, they Commit to pick it up today They forgot