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            Business ProfileAutobanc, LLC

            Auto Warranty Plans

            Contact Information

            5500 Frantz Rd Ste 120

            Dublin, OH 43017-3545

            (855) 460-9100

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5500 Frantz Rd Ste 120, Dublin, OH 43017-3545
            BBB File Opened:
            6/26/2020
            Years in Business:
            4
            Business Started:
            12/30/2019
            Business Management
            • Mr. Haytham Elzayn, CEO/Owner
            • Mr. Alan McCalip, President
            • Mr. Parm Indhal, Complaint Contact
            Contact Information

            Customer Contact

            • Mr. Parm Indhal, Complaint Contact
            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/15/2022

            Complaint Type:
            Order Issues
            Status:
            Answered
            I have been trying to cancel my policy for hours today and every time I call it is a voicemail. I want to cancel my policy today.
            Read More
            Read 1 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mary M.

            05/02/2023

            They ripped me off they took my money 2 or $3000 on my money. Then they said that I called them and cancel it. Why would I cancel a policy that I didn't got so far in 2? They sent me a $1000 back. I don't know what for the guy said because they messed up the policy. Don't worry about it miss ***** will straighten it out and you will have coverage now. I'm gonna find out I do not have coverage they despite my policy. They say I called and canceled it. I did not do that. So I need to figure out some help here to get all my money back please

            Autobanc, LLC Response

            05/22/2023

            The above customer had a regular policy for about a year and a half. According to the notes, she started a new job toward the end of 2022 and began to have problems with the monthly payment. We moved her over to a month-to-month policy in January, so the payment was more manageable. We offered to give her a year of coverage and refund the remaining $79.92. She originally via phone decided on this option. She then decided to take the full amount of refund and make payments on the new plan. There are several phone calls and an email chain to confirm events. The policy then canceled due to non-payment. She called in upset she did not have coverage any longer and I sent her the email chain that she stated she wanted a refund of the full amount due, and she would make payments on the policy. She was still upset and wanted her money back. We have treated customer with excellent customer service and tried to give her the best solution to resolve situation.
            Read 1 More Customer Review

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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