We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          NVP Warranty has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileNVP Warranty

            Auto Warranty Plans
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5755 Granger Rd Ste 205

            Independence, OH 44131-1455

            Visit Website
            Email this Business
            (888) 270-5835

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.62/5

            Average of 78 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            48 complaints closed in last 3 years

            9 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/19/2022

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            NVP Warranty offers a variety of extended warranties for pre-owned vehicles.

             

            Products & Services

            * Auto Warranty Plans

            * Vehicle Service Contracts

            The company offers contracts with 24/7 roadside assistance & rental car reimbursement.

            Business Details

            This is a multi-location business.

            Find a Location

            NVP Warranty has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              5755 Granger Rd Ste 205, Independence, OH 44131-1455
              Email this Business
              BBB File Opened:
              9/11/2015
              Years in Business:
              9
              Business Started:
              1/29/2015
              Business Incorporated:
              11/10/2014
              Accredited Since:
              3/19/2022
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. Richard Gesler, Chief Operating Officer
              Contact Information

              Principal

              • Mr. Richard Gesler, Chief Operating Officer

              Customer Contact

              • Mr. Richard Gesler, Chief Operating Officer
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              48 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/16/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I purchased a NVP warranty on 8/8/2023, exclusionary plan, covers all repairs and anything required to perform repair. Having engine issues with my truck and NVP is refusing to cover all the repair needed. Due to All Data's lack of information on labor to cover total repair. The repair shop and I have communicated with them multiple times and they only want to cover 10.5 hours of a 26-hour repair. I am being advised that I have to pay out of pocket $3,953 when I have a $200 deductible. I paid $2,949 for the exclusionary plan 24 months/30,000 miles also including wear/tear.
              Read More
              Read 47 More Complaints

              Customer Reviews

              78 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Erika J

              10/25/2024

              Absolutely worthless. Do NOT waste your money on this extended warranty. Their contract is so finely crafted to just protect THEM! Makes it sound as if so much is covered, and when the time comes for the use of the policy, all of a sudden it's one of their 100 loopholes to not actually cover a THING! I will be asking for a refund and I already see they even fight their poor victims on that request. I'll seek legal action if I have to. A bunch of crooks.

              NVP Warranty Response

              10/28/2024

              Good morning,

              We are unable to locate your contract or any claims based on the information provided in this review. Please provide us with the last 6 digits of your VIN, or call us at ************ and we will be happy to assist. We look forward to offering more clarity on this matter as we have responded to this review on google also.
              Read 77 More Customer Reviews

              Local BBB

              BBB Serving Greater Cleveland

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.