Additional business information
At-a-glance
Related Categories
Overview
Business Details
This is a multi-location business.
- Location of This Business
- 120 Olympic Drive, Milford, OH 45150
- BBB File Opened:
- 1/3/2018
- Years in Business:
- 6
- Business Started:
- 1/1/2018
- Business Incorporated:
- 1/1/2018
- Accredited Since:
- 2/19/2018
- Type of Entity:
- Corporation
- Business Management
- Mr. Mark Rumpke, Partner
- Mr. Matt Ellison, Partner
- Contact Information
Customer Contact
- Mr. Matt Ellison, Partner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/19/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kim K
1 star01/12/2024
Rumpke Restoration Inc. Response
01/12/2024
All water mitigation and asbestos abatement were completed to standards and the homeowners satisfaction. We fired the homeowner for the reconstruction portion due to her becoming difficult to work with. She was rude and demanding. Homeowner also wanted to change the scope multiple times and buy her own materials. It was in our best interest not to continue the project and let the homeowner hire another contractor. This review itself is evidence that we did in fact make the correct decision.
Also the initial scope change was just due to bad notes from the carrier. It didnt affect the process of the claim in the least. This review is incredibly inaccurate and not a reflection of our work or effort.
we do wish you luck on completing your claim.
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