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          Tanner Heating & Air Conditioning, Inc. has 1 locations, listed below.

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            Business ProfileTanner Heating & Air Conditioning, Inc.

            Heating and Air Conditioning
            BBB accredited business

            Contact Information

            2238 E River Rd

            Moraine, OH 45439-1526

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            Visit Website
            (937) 299-2500

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/29/1991

            Years in Business: 38

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            2238 E River Rd, Moraine, OH 45439-1526
            BBB File Opened:
            4/4/1988
            Years in Business:
            38
            Business Started:
            7/1/1986
            Accredited Since:
            5/29/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. Thomas Tanner, President
            Contact Information

            Principal

            • Mr. Thomas Tanner, President

            Customer Contact

            • Mr. Thomas Tanner, President
            • Mr. David Tanner, Vice President
            • Mr. Shane Wiget, Sevice Manager
            Additional Contact Information

            Fax Numbers

            • (937) 299-2590
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Dr. Wayne R C

            10/18/2024

            I called Tanner Heating and Air Conditioning to visit our property in Dayton, Ohio to assess the heating unit that was not working, and give us an assessment on what to do. We understand that it is typical for such vendors to visit a site, charge and fee, and, typically, deduct said fee from the cost of the work done if they are hired. It is also typical to forfeit said fee if the vendor is not hired. Tanner's 'Shane' simply stated, "They thing is a piece of garbage, and has problems beyond repair. How do you intend to pay the $179 for our visit?" I was shocked that the next thing was not a recommendation on replacing the unit, instead, "You have to contact a different part of the company to get a quote on replacement." What! We were not told that at the outset, and yes I raised my voice in frustration while willingly paying the $179. I called back to arrange the next phase, only to have Shane state, "You just read me the riot act, and Tanner is not interested in doing business with you. Get somebody else to fix your unit." Enjoy your $179 Tanner, and beware anyone calling to get an assessment and recommendation.

            Tanner Heating & Air Conditioning, Inc. Response

            10/18/2024

            Tanner Heating/Air Conditioning, Inc. schedule and perform a service call for Mr. C***** On afterhours rates. The furnace has a bad heat exchanger it is not repairable, we informed Mr. C***** of that. We do charge for diagnostic service calls. We do not charge for sales estimates. Tanner Heating/Air Conditioning, Inc. Has a professional staff, we employe service technicians to perform service repair work, we employe sales staff to do estimates and sales proposals. Mr. C***** is an out of state landlord, that had already hired 4 previous contractors to assess the furnace, those companies did not repair the furnace, per conversation with resident tenant. The installation has several defiencies.MR. C***** called back in to Tanner Heating/Air Conditioning, Inc. and had a conversation with Shane our service manager that was very unprofessional with him. We are a professional HVAC company and do business with professional landlord - property managers on a regular basic's, Mr. C***** was very unprofessional, and we terminated the relationship.

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            BBB of Dayton and Miami Valley

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