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Find a Location

Royalton Supply Landscape Center has 1 locations, listed below.

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    Business ProfileforRoyalton Supply Landscape Center

    Lawn and Garden

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11528 Royalton Rd, N Royalton, OH 44133-4469
    BBB File Opened:
    9/27/2016

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    sanjay c

    1 star

    06/11/2024

    We order 7 tons of #34 washes river rocks - they added 25% dirt/soil with the rocks and they are not washed at all. We called and complained to the store. Supplier came to look at it. He was very rude and said that's how it is. They defiantly cheating and added not of dirt/soil with the rocks. Please consider other supplier. Your money is not worth it with Royalton Supply Landscape center for North Royalton - ohio,

    Royalton Supply Landscape Center Response

    06/13/2024

    The customer ordered 7 tons of #34 wash gravel which is a bulk material. The material comes to our yard in 25 tons loads. As you can imagine the rocks do break a little with all of the movement from loadiing the trucks to dumping the load and then being pushed up in the pile by a large loader and then loaded into a steal dump truck to be dumped off to a customer. There will always be some fines in these kinds of bulk materials due to the process they are handled. We did take pictures when we came to look at the material. They had another pile from another supplier that had the same fines in it. It was explained to the customer the handling process of bulk material like this. A credit was offered but they did not like it and proceeded to say we will just give you a bad review. As stated, we did take pictures of both piles and noted nothing out of the ordinary.

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