Business ProfileforFred Martin Superstore

On 6/1/24 I arrived at Fred Martin Superstore in search of a low mileage vehicle since I travel a good distance to work daily. **** showed me a 2019 GMC Acadia, we decided to buy and left a $500 deposit. Came back 6/3, signed and paid another $2500 cash towards down payment. My issues started as soon as I left the lot. Upon getting on freeway, front end was all over shaking. Immediately notified salesmen and service. The following is a list of issues occurring within first 30 days: shaking/vibration felt when driving certain speeds. Hard transmission shift from a stop, but has now started when stopping as well. In active cruise control, will feel as though brakes are being applied - but not the hill assist its in a straight flat line. heat control light flickering (have on video). Touchscreen clock changing times multiple times on its own in less than 5 mins. Rear wiper arm scraping rear window. Engine has become increasing louder making noises it did not make at purchase. I have talked to everyone I can, I have tried to contact **** **** and *** **** by email - NOONE seems to want to return phone calls, texts, emails - anything. Admittedly I have lost my patience w this. It did make it to service twice, and both times they just continued to tell me absolutely nothing is wrong with it. They did say they reattached rear wiper blade (this didn't work I sent them video it's still broke) and did flush trans at our request which did not correct problem. Took to ******* GMC - diagnosed the rear toe links are bad and need replaced - which also destroyed the tires (we've already purchased new ones and I gave **** chance to say yes there's a tire issue and he just said "smoothest ride he's seen in a long time that's how those tires drive"). He was dismissive of anything I had to say. Also had service brake assist light come on, ***** said its part of ABS but isnt worried as it was not on at that time. Whole sale was a nightmare, including losing paperwork, no communication.