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Find a Location

Mark Porter Chrysler Dodge Jeep Ram has 1 locations, listed below.

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    Business ProfileforMark Porter Chrysler Dodge Jeep Ram

    Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Pomeroy, OH 45769
    BBB File Opened:
    3/7/2024
    Years in Business:
    7
    Business Started:
    12/21/2016
    Business Incorporated:
    12/21/2016
    Type of Entity:
    Corporation
    Alternate Business Name
    • PORTER CDJR, INC.
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • PHILIP NICHOLS, Registered Agent
    Contact Information

    Principal

    • PHILIP NICHOLS, Registered Agent

    Customer Contact

    • PHILIP NICHOLS, Registered Agent

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Marc k.

    1 star

    03/06/2024

    So I took my truck in for service a few times a long withy wife's truck. Thought they were honest... WRONG!!. I was told they checked everything when they service my vehicle to include all fluid levels, belts hoses, tires everything.i take it home wife goes to store comes home to the truck squealing loudly. Checked under the hood. Belt is shredded and wrapped around the pulleys including the power steering. Once I took the ruined belt out of the pulleys I checked the power steering, almost empty! Funny thing was it wasn't leaking. Indicating the service was not completed like promised so I called them and told them. They said bring it down, I did. The next day I was called and told they figured out the power steering pump was bad and that's why the reservoir was empty, WHAT!!! I asked them before to find a fuel leak too. I was told they can't find it and wanted to charge me 3500.00 to fix a leak they can't find. So on the belt I was told they didn't have the belt and it would take two weeks to get the belt!! Huh? The most popular belt on dodge diesel trucks and no got. Every parts store in the area has three and I wasn't even offered to have one of them brought to them. The service manager just shrugged his shoulders, The service manager , and I use that title very loosely, promised to call me to make an effort (yea right) and just as I thought, took the cowards way out and never called. So I spent a lot of money for repairs and got an incomplete job with no customer service whatsoever. And, this is the best part never was offered me any money back or anything for that matter. So I bought the whole doughnut and got a doughnut hole back in service. When you go to a dealership you expect professional service and care. This is the McDonald's of dealerships. I was a Cummins tech for years, trained by Cummins themselves and can confidently say they are extremely lacking in training the manager promised to call, blew me off, told him he would, coward. Very undertrained.

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