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Find a Location

Lake Disposal Services of Northern Ohio, LLC has 1 locations, listed below.

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    Business ProfileforLake Disposal Services of Northern Ohio, LLC

    Garbage Removal
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 3/16/2023

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers garbage removal, trash hauling, and roll off.

    Business Details

    Location of This Business
    205 SE Catawba Rd Ste A, Port Clinton, OH 43452-2666
    BBB File Opened:
    3/15/2023
    Years in Business:
    25
    Business Started:
    3/1/1999
    Business Incorporated:
    2/9/2007
    Accredited Since:
    3/16/2023
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    9
    Hours of Operation

    Primary

    M:
    8:30 AM - 4:30 PM
    T:
    8:30 AM - 4:30 PM
    W:
    8:30 AM - 4:30 PM
    Th:
    8:30 AM - 4:30 PM
    F:
    8:30 AM - 4:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. John R Watkins, Owner
    • Ms. Sheila Johnson, Office Manager
    Contact Information

    Principal

    • Mr. John R Watkins, Owner

    Customer Contact

    • Ms. Sheila Johnson, Office Manager

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    kelly H

    1 star

    08/02/2023

    We placed our garbage receptacle outside on Tuesday July 25th for a Wednesday pickup. We returned from vacation the following Wednesday August 2nd and the garbage had never been picked up the prior week or the day of our return. My wife contacted Sheila Johnson to let her know that they missed 2 pickups and we would like a credit for 2 weeks on our bill. She said its their word against ours and our garbage receptacle was never placed outside and that she would not give us a credit. When my wife asked for her bosses contact information she stated that she was the boss. My wife then asked for the owners contact information and she refused to give it and then hung up on her. I would never do business with this company. Terrible customer service.

    Lake Disposal Services of Northern Ohio, LLC Response

    08/10/2023

    Never said it was their word against ours, what I said was "the driver has it marked down as "not out" Why would my driver take time to stop and write down the time and "not out" instead of just picking it up. Never said "I was the Boss" I said I was the Office Manager and there was no one over me but an owner. She requested a phone number for the owner and I explained to her that I was not allowed to give his number out. I advised her to send us an email with her complaints and I would ensure that he saw it. She did and it was forwarded to the owner. Yes I did hang up on her because there was just no pleasing her even after offering to pick up any overages she had the following week. Good luck to her, life's to short to be such an angry person.

    Local BBB

    BBB Serving Northwest/West Central Ohio and Southeast Michigan

    BBB Reports On

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