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            Business ProfileOne Cut Construction

            Finish Carpentry

            Contact Information

            Salem, OH 44460-3544

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            Email this Business
            (330) 853-8893

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C-

            This business is not BBB Accredited

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            Years in Business: 1

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            Business Details

            Location of This Business
            Salem, OH 44460-3544
            Email this Business
            BBB File Opened:
            11/30/2023
            Years in Business:
            1
            Business Started:
            6/7/2023
            Business Management
            • Mr. Tyler Simms, Principal
            Contact Information

            Principal

            • Mr. Tyler Simms, Principal

            Customer Contact

            • Mr. Tyler Simms, Principal
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            05/20/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I have been in contact with Tyler on several occasions. I have sent him pictures of the issues that I’ve been having with sagging of the deck and staircases in several areas of the deck. He has told me on multiple occasions he would come out and take a look at the issues. He continues to ignore my phone calls and text messages. With the amount of money I spent to have this deck installed, I am asking him to fix and repair the parts of the deck that are sagging. I believe this is due to faulty support in the posts. It’s my understanding that holes were dug and bags of dry mortar just poured into the holes without letting anything set up.

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Dan B

            04/01/2024

            Had a rather large deck built around our home by this company less than two years ago. Had some issues with settling in various spots and inquired with ***** about coming out to look at my concerns. He initially replied back to me and said that hed come out after the holidays to take a look. Fair enough, but its long past the holiday season(thanksgiving, Christmas and new years) and Ive reached back out to him with no response. Nothing was built by code and Im fairly certain a permit was never pulled. If youre going to have this company do work for you, be sure to get a warranty on the work and make sure a permit is pulled. Extremely disappointed that I can spend nearly $70,000 to have this deck built, just to be ignored by the company when concerns are brought to their attention. Hopefully they can do better in the future.

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            BBB of Mahoning Valley

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