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Find a Location

Embers Custom Fireplace & Gas Products has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Embers Custom Fireplace & Gas Products

      33525 Station St Solon, OH 44139-2939

      BBB Accredited Business
    • Embers Custom Fireplace & Gas Products

      9684 Mentor Ave Mentor, OH 44060-4529

      BBB Accredited Business
    • Embers Custom Fireplace & Gas Products

      24056 Lorain Rd North Olmsted, OH 44070-2234

      BBB Accredited Business

    Business ProfileforEmbers Custom Fireplace & Gas Products

    Fireplace Equipment
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/25/2016

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Embers Custom Fireplace and Gas Products is a specialty hearth and barbecue shop. 

     

    Business Details

    This is a multi-location business.

    Find a Location

    Embers Custom Fireplace & Gas Products has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Embers Custom Fireplace & Gas Products

        33525 Station St Solon, OH 44139-2939

        BBB Accredited Business
      • Embers Custom Fireplace & Gas Products

        9684 Mentor Ave Mentor, OH 44060-4529

        BBB Accredited Business
      • Embers Custom Fireplace & Gas Products

        24056 Lorain Rd North Olmsted, OH 44070-2234

        BBB Accredited Business
      Location of This Business
      33525 Station St, Solon, OH 44139-2939
      BBB File Opened:
      2/19/2009
      Years in Business:
      20
      Business Started:
      9/4/2004
      Business Incorporated:
      7/26/2004
      Accredited Since:
      1/25/2016
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of HV.25812 for this business, issued by Ohio Construction Industry Licensing Board. The expiration date of this license is 3/31/2025.

      These agencies may include:

      Ohio Construction Industry Licensing Board

      6606 Tussing Rd.

      Reynoldsburg OH 43068

      (614) 644-2223

      Fax: (614) 6442618

      https://www.com.ohio.gov/dico/ocilb.aspx

      Type of Entity:
      Corporation
      Alternate Business Name
      • Embers Custom Fireplace
      Business Management
      • Mr. Ben Holt, Owner
      Contact Information

      Principal

      • Mr. Ben Holt, Owner

      Customer Contact

      • Mr. Ben Holt, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      PJ N

      5 stars

      01/08/2023

      We purchased a gas fireplace insert from Embers, which they installed professionally and in a timely fashion as promised. Their location is convenient, and when we visited their showroom they were extremely welcoming and helpful. The fireplace they installed really helped our family enjoy the holiday season with warmth and a nice ambience. We would absolutely make the same purchase decision if we could do it all over again.

      Local BBB

      BBB Serving Greater Cleveland

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